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Follow-up: the owner of Hanlong car sent a video, which was liked and followed by more than 100,000 netizens.

2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)11/14 Report--

Recently, Hanlong's magnificent new car was full of faults, and the owner posted a series of posts to safeguard his rights on the Internet. finally, the vehicle was towed to the headquarters of the Hubei Daye factory for overhaul. unexpectedly, the owner found the problem again, and the gearbox failure caused the car to break down. the dashboard also shows a pile of fault codes.

Out of his love for cars, the netizen "Black Mountain" bought the Hanlong unparalleled SUV in August 2010. when booking the car, he happily posted a post saying, "Yes!" The first four-wheel drive top match in Shandong! " It is understood that Hanlong has a total of 8 configuration models, with a top configuration of 2.0T automatic four-wheel drive administrative model, with an official price of 243800 yuan.

The owner said that the car bought the top version because of its large shape, large wheels, large space, high sitting posture and a four-wheel drive system. "spend your own money to buy a car you like" shows that the car owner is quite satisfied with this car.

Now, the car in the process of using so many failures that he is so helpless that he does not even dare to drive any more. In order to solve the vehicle problem as soon as possible, hoping to get the attention of the manufacturers, the car owner recorded the failure and maintenance process of this Hanlong machine by video.

The owner of the car said in the latest post: "as long as the car is not solved, I will not stop for a day." In this matter, I am practical and realistic to show you, next week I intend to use legal weapons to protect rights, and tell you the attitude of manufacturers. "

In the "Montenegro" Douyin account, the encounter of the car owner and the unprecedented problems of this Hanlong have attracted the continuous attention of many netizens, and look forward to the follow-up treatment results.

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Event process--

On August 8, the car owner posted a post "ordered!" The first four-wheel drive top match in Shandong! " To announce that he has bought a top matching model of Hanlong.

Hanlong Automobile is a brand-new independent brand, marked as HUNKT, its production base is located in Daye, Hubei Province, and it is inextricably related to "Zhongtai" enterprises. In the early days, Hubei Daye Hanlong Automobile Factory also produced Zhongtai brand models, and now Hanlong has the conditions for new car production, and officially launched the first model "Hanlong unparalleled".

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On October 16, the car owner released a new post, "the top is equipped with Hanlong, there is no way after sale, what should I do?" .

The car owner said that the fault light of the engine emission system had already occurred on the same day, and more fault codes appeared the next day after it was cleared. After the 4S store clears the fault code again, the vehicle app cannot be used, and then app does not have any fault code.

Since then, a series of problems have emerged one after another in the use of vehicles. The owner found that the serious abnormal noise of this Hanlong engine could not be solved, and what was more serious was that the vehicle also encountered the problem of stall and did not respond to stepping on the accelerator.

The owner said, "the car has been overhauled three times so far, the first time the ABS failure was repaired, the second gearbox was lifted down to change the flywheel assembly, and the third engine abnormal noise was repaired, and many fruitless problems still exist. The vehicle became worse and worse as it was repaired. On October 12, the car stalled directly on the national highway and did not respond by stepping on the throttle. The eighth gear was dropped directly to the first gear, and the vehicle stopped quickly. "

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On October 20, the car owner posted here again that his Hanlong would be towed to the headquarters of Hubei Daye factory for maintenance.

On October 23, the car owner disclosed the maintenance process in the Hanlong factory. According to it, after inspection by the manufacturer's technical personnel, the whole set of components such as exhaust ternary catalysis, hydraulic torque converter flywheel, and fuel injector, which were judged to be the source of abnormal noise, were replaced, but the problem of abnormal noise still existed. Finally, the person in charge of the quality department told him that the sound was normal.

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On November 10, the owner of the car said that the return of the car gave me a big "surprise". At that time, the vehicle broke down due to failure, showing the gearbox fault, and there were many fault codes on the dashboard after restart. Finally, the owner called for trailer rescue and towed the faulty car away.

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From the failure of the vehicle for many times of maintenance, to being sent to the factory headquarters for maintenance, and then the failure broke down, it can be seen that vehicle problems appear one after another, and the car owners are also very disappointed with the car, which attracts attention by posting and video. He said that he only hoped that the manufacturers would solve the vehicle problem as soon as possible.

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