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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)11/23 Report--
Yesterday, a Weibo blogger uploaded a video about Tesla suddenly falling off the skylight while driving. The scene in the video was very thrilling, which quickly attracted netizens' attention after it spread on the Internet. In view of the "falling off of the Tesla skylight in motion", Tesla officials conveniently and quickly replied that they wanted to "throw the pot": the vehicle had replaced the roof glass in a third party.
Although the Tesla brand has made news many times because of quality problems, a video of "Tesla skylight falling off" yesterday made Tesla's quality issue once again the focus of public opinion.
On Nov. 22, a Weibo blogger uploaded a video showing a netizen driving when he found a Tesla in front of him with a suspected skylight falling and flying backwards several times in the air, nearly hitting the rear car. The whole process happened to be filmed by the traffic recorder of the rear vehicle.
Four hours later, Tesla officially certified Weibo "Tesla customer support" replied: "We have immediately contacted the car owner and are helping the car owner solve the problem as soon as possible." After a preliminary investigation, the vehicle has replaced the roof glass in a third-party authorized sheet spray center, and Tesla is making a further investigation into the cause of the incident. "
Tesla responded very quickly to the "skylight falling off", but netizens were not convinced by Tesla's official reply, and even thought it was Truss throwing the pot. Some netizens questioned that even the third party was officially authorized by Tesla. Since the sheet spray center authorized by the third party has been repaired, does it mean that Tesla is not good after sale?
Although the "third-party authorized sheet spray center" mentioned here is a non-direct service center, that is, the authorized sheet spray center, which is the third-party service center designated by Tesla. However, it is also officially authorized by Tesla, while the "third party" emphasized by the official Weibo gives people the impression that this is only unofficial maintenance, so the problem has nothing to do with Tesla. In this regard, some netizens said that the third party is simply Tesla's excuse for evasion for thousands of years.
It is understood that the vehicle involved is a Tesla Model S, and Tesla is also one of the imported models sold in the Chinese market. However, according to this year's J.D.Power US annual new car quality survey, Tesla entered the list for the first time and ranked "at the bottom" with about 250 quality-related problems for every 100 Tesla new cars.
In addition, the non-profit organization Consumer report recently released this year's annual Automobile Reliability Research (Annual Auto Reliability Survey) report. The report no longer recommends Tesla's Model S and says there are a series of problems with the new Model Y car, saying that the reliability of the Model Y is well below average.
Coincidentally, in October this year, an American car owner Tesla posted that when he was taking Model Y home on the highway, the glass roof suddenly fell off and flew off, and the Model Y was transformed into a convertible in a second. The owner drove the car to Tesla maintenance center for inspection, and the dealer thought that the roof of the Model Y may not be completely sealed when the seal was installed in the factory, or there may be a quality problem with the sealing parts on the roof.
In the face of repeated quality problems, Tesla has explained and clarified, but from Tesla's repeated quality problems and professional reports, we can really see Tesla's "level" in car-building technology. It can be seen that Tesla is not good at making cars. " Dave Sargent, vice president of automobile quality at J.D. Power, once concluded that the challenge Tesla faces is the basic skills of building a car.
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