AutoBeta(AutoBeta.net)04/13 Report--

In response to the network-wide exposure of the oil spill in the new Mercedes-Benz 4S store, Xi'an Market Supervision Bureau has set up a joint investigation team composed of industry and commerce, quality supervision, and price departments to investigate whether there are quality problems with the vehicle before sale. The vehicle has been sealed. The owner of the car involved also made eight demands, including investigating the vehicle history and whether the PDI check is true, as well as a formal apology and explanation from Mercedes-Benz officials.

The incident continued to ferment on the Internet, causing great repercussions. On March 13, People's Daily commented: "Mercedes-Benz owners are leaking oil to protect their rights. Why is it so difficult to get justice?" This is another case of being suspected of deceiving customers by big stores! Throw away manners, endure humiliation and cry, how difficult it is for ordinary people to safeguard their rights. The arrogance and prevarication of the shops involved smashed not only corporate signboards, but also city brands. No matter how much effort is made to improve the image of the city, it can not stand the wear and tear of similar events. Regulators have intervened to restore the truth, but also need to be impartial and strict.

Xinhuanet commented: "there is an oil leak, don't leak your conscience!" Recently, the incident of Mercedes-Benz owners crying about the protection of their rights has sparked a heated public debate. The woman paid 660000 yuan to buy a Mercedes-Benz in Xi'an, and the car leaked on the same day! After 15 days of patient negotiation, the response changed from a refund and a change of car to "just changing the engine". Patient communication is not valued, and only by tearing up gentleness can justice be done. "Distribution according to trouble" should not be the social norm, and honesty and sincerity should not be bullied. The attitude of the shop involved not only smashed his own brand, but also "leaked" his conscience! Relevant departments in the restoration of the truth at the same time, but also need to be impartial and strict, to the public an account!

According to Qixinbao, Xi'an Star Motor Co., Ltd. was established on May 22, 2012. its legal representative is Yan Jiansheng, with a registered capital of 80 million yuan. Its parent company is Hong Kong China Star Group Co., Ltd., which holds 75% of the shares and is the actual controller. In addition, China Star Group has a total of 43 branches, all of which are car sales companies, while Xi'an Star has a total of 21 documents, which is the 4S store with the largest number of lawsuits under China Star Group.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat