AutoBeta(AutoBeta.net)04/15 Report--

The incident of protecting the rights of female owners of Mercedes-Benz in Xi'an continued to ferment, and a number of questions of Mercedes-Benz were on the hot search list. According to the latest news on the Internet, the Mercedes-Benz CLS300 sports car, which the female owner spent 660000 yuan on, has been in stock for ten months.

The Mercedes-Benz car, which leaked oil before opening the 4S store, was delayed for 15 days by the Xi'an Star Mercedes-Benz 4S store, which made the female car owner very dissatisfied, followed by a video of sitting in the front of the car crying about her rights all over the network. As the incident continues to ferment, Mercedes-Benz officials and local departments in Xi'an have intervened in the investigation, and the female car owner repeatedly questioned Mercedes-Benz whether the 15000 financial service fee was compliant and asked for an explanation.

On April 15, the female owner of the Mercedes-Benz revealed more new problems in an interview with the media. It is said that the Mercedes-Benz has been in stock in the 4S store for 10 months.

The female owner of Mercedes-Benz said that the frame number of the car entered the 4S store in 2018 after being inquired by friends, probably in July 2018. When the female car owner picked up the car, she found that the model was 2018, but the 4S store explained that all imported cars were 2018. On April 4, the 4S store promised to replace its vehicles, and then changed its mouth to say that there was no new car of the same model.

As for the specific cause of the engine oil leakage, the female car owner said that the engine was punctured and there was a hole visible to the naked eye, which led to the oil leak.

At present, Mercedes-Benz officials and local departments in Xi'an have begun to investigate, among which the market regulatory authorities in Xi'an have put on file an investigation into the 4S store and ordered the car to be refunded as soon as possible. The female car owner also mentioned that there was no agreement with the Mercedes-Benz 4S store and no clear answer was given to charge 15000 service fee.

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