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When many consumers buy new energy vehicles, because they do not know too much professional information, and when salespeople introduce products to consumers, they usually only take the initiative to inform manufacturers of the NEDC comprehensive mileage advertised by manufacturers, and most sales staff will not explicitly tell consumers whether the mileage of electric vehicles will be reduced in winter, which leads to many consumers after buying cars. There is an obvious gap between the actual mileage and the propaganda of the manufacturers, and there are incidents of safeguarding rights.

On the issue of winter mileage, even Tesla, the champion of new energy vehicles, has not been able to avoid this problem. Recently, Ms. Wang, the owner of Tesla, shouted at Tesla's Zhongyuan Futa store in Zhengzhou with a loudspeaker because of the "big discount" on Tesla's mileage. "buying a Tesla feels anxious and cumbersome," Ms. Wang said in an interview.

According to Ms. Wang, the Tesla Model 3 was bought in November last year. When buying the car, the salesperson said that the mileage was 468km, and he could at least run 400km after charging. Now it is a bit too much to run 200km, and it feels that 200km is a bit out of reach, saying that 200km is giving Tesla face.

Ms. Wang said that she bought Tesla because she thought Tesla was good-looking and famous, so she wanted to buy it and pretend it in front of her friends. As a result, as soon as you get off the highway, you have to find a charging post to recharge, either on the way or on the way. Moreover, even if she bought this car, she couldn't get a friend's project, and now her friend asks her, "have you recharged today?"

In this regard, Ms. Wang went to the 4S store to ask the sales manager how many kilometers the Model 3 could run, but the sales manager never gave a clear range, responding to the shrinking mileage of the electric car, which is related to speed and temperature, and is sure to lose money in winter.

At the same time, the sales manager said that if there is a problem, you can go to the after-sales test. Ms. Wang said, is the test useful? after the test, I will tell you that you should go home and wait for the news. You have not replied for two or three months.

For the question of vehicle testing, the after-sales manager has not given a positive answer on the grounds that he is not authorized to give an interview. Ms. Wang was also very angry. "Why don't you dare to respond positively?" You are smashing Tesla's brand. "

As she never got an effective answer, Ms. Wang sat on Tesla's after-sale table with a loudspeaker in hand. "the official service life mark 468km, actually can only run more than 200km, consumers should not be fooled when buying a car."

In fact, on a forum of an automobile website, many car owners have reflected the situation on the issue of "discount" on Tesla's mileage. In particular, the lithium iron phosphate version of Model 3 not only shrinks seriously, but also falls off the cliff. The owner of the Model 3 with lithium iron phosphate said the car was only 306km after being fully charged. Based on this figure, his car's mileage has shrunk by nearly 30%.

In fact, it is a very common thing to "discount" the mileage of electric cars in winter. The service life shrinkage of the new energy vehicle is mainly due to the decrease of the activity of the power battery in the low temperature environment, the decrease of the net discharge rate of the battery, and the battery capacity is affected, resulting in a great difference between the marked mileage and the actual mileage. However, the mileage of 468km, but finally can only run 200km, such a gap is really unacceptable, while the sales staff in the sale of vehicles is very sensitive to avoid this issue, resulting in a large psychological gap among customers, leading to the occurrence of rights protection events.

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