AutoBeta(AutoBeta.net)01/30 Report--

When Tesla's sales growth colleagues, the problem about Tesla is also gradually prominent, but for Tesla's problems, netizens feel that he has been "throwing the pot". Recently, only six days after the owner of Tesla bought a new car, there was a power outage of the whole car, due to the large overload of the State Grid.

According to media reports, Mr. Tu from Nanchang, Jiangxi Province bought a Tesla model 3. Recently, after charging on a super charging pile, the power was suddenly cut off and could not be started.

Mr. Tu said that this charging was only the second time to charge the car, and after the completion of the charging, the vehicle had not yet left, and as soon as the charging head was unplugged and ready to leave, the vehicle suddenly trembled violently, and the central control computer in the vehicle appeared a fault code and then the power was cut off.

Due to the sudden power outage, the vehicle could not start again, and the rear window that was not closed at that time remained in a state that could not be closed. Later, it happened to rain when the after-sale trailer was called, so that Mr. Tu could only temporarily cover it with cardboard.

After inspection, the after-sales person in charge of Tesla Center explained that it was because "the current of the State Grid is too large." According to the diagnostic data, it is caused by the instantaneous current overload when charging. In general, the vehicle is rectified according to the fixed value of 220-380 volts, but at that time the voltage and current of the State Grid suddenly increased.

However, in view of this problem, Mr. Tu hoped that Tesla could return the car, but the other side said that the staff chair would replace the damaged parts free of charge.

In addition, Tesla's official customer service also said that the problem of the accident is not the problem of the vehicle. From the point of view of the vehicle problem, it is due to the overcharging of the State Grid current that leads to the failure of the vehicle, and the problem of eliminating the charging pile is not ruled out.

At present, the two sides are still negotiating Mr. Tu's loss. And I will continue to follow.

The official reply to Tesla has been complained by many netizens, although there is a certain possibility that the current is too large, such as no overload protection for vehicles. However, also because of the frequent accidents of Tesla, Tesla explained that it was not a vehicle problem, resulting in netizens questioning that he was suspected of "throwing the pot".

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat