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2024-11-18 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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As a pure electric vehicle, Tesla does not seem to lack hot spots in the domestic market, whether it is because of hot sales or product failures, it can always attract the attention of the people. This is not, an incident reported by the media last night also aroused discussion among netizens.
Mr. Tu, a citizen of Nanchang, reflected to the media that he had bought Tesla Model 3 for only 6 days. After using Tesla's official charging pile, he suddenly lost power and could not start, and the car window could not be closed and could only be blocked with a piece of paper. The scene was very embarrassing!
Mr. Tu said that when he recharged Model 3 at Tesla's super charging post and unplugged the charging head in place to leave, the vehicle suddenly shook violently, and a series of failure codes were displayed on the main screen. Because of the lack of electricity, the rear window of the vehicle could not be closed. Later, because of a light rain, the staff had to use pieces of paper as temporary windows in order to prevent Rain Water from drifting into the car.
In view of the situation of Tesla Model 3, the person in charge of Tesla after sale said that the inverter of the vehicle was burnt out. As for why the inverter was burned, the person in charge explained that it was because the instantaneous current input of the vehicle was too large.
Mr. Tu said that he used Tesla super charging pile, why is there current overload? Tesla, the person in charge after sales, said, "the current of the State Grid is too large!" Therefore, for the loss of Mr. Tu, Tesla can only replace the damaged parts free of charge.
Using Tesla's own super charging pile to charge Tesla Model 3, the power outage could not be started. Tesla's after-sale official said that the current of the State Grid was too large, which made people feel both far-fetched and strange. Some netizens commented, "I heard for the first time that the pot was thrown to the State Grid", "how could there be a problem with the noble Tesla, it is the problem between the car owner and Guodian", "anyway, it's not the car problem."
In response to Tesla's statement that "the current of the State Grid is too large", the Nanchang Power supply Bureau of the State Grid sent a reply late at night: about the problem that users of Nanchang Tesla's new car were charging at Tesla's self-use charging station when the power was suddenly cut off and could not start. Tesla responded that the current of the State Grid is too large, not a vehicle problem. We have an obligation to inform netizens: 1. Tesla's self-use charging station has its own charging technical standards. Tesla electric vehicle is directly connected and used with Tesla's special charging device, rather than connected to Tesla electric vehicle by power line. In use, the voltage of the power supply line is stable and normal, and other electrical equipment around it also works normally, which meets the national power quality requirements. 3. It is suggested that Tesla Company should ask professionals to find out the cause of vehicle charging failure carefully.
Tesla has had a number of safety accidents and product quality problems in the domestic market. Tesla responded and answered them, which is commendable! However, from the feedback of a lot of time, Tesla seems to seldom admit that there are safety or quality problems in his products, which leads to Tesla becoming a "pot-thrower" in the eyes of consumers, and this direct "pot-throwing" national network is a coquettish operation.
Some netizens said, "well done, don't get used to Tesla, shirking everything and saying it's not their responsibility." some netizens commented, "if you feel uncomfortable with electricity in China, you go to use an American electric charge. when the car has an accident, the battery catches fire, and it can't be rechargeable." it's not the owner's pot or the country's pot, your product is flawless, it's raining hard outside and it's drizzling inside.
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