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2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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1.55 million yuan to buy a Porsche sports car, driving for three months, there is a quality problem, the car owner asked to return the car, but was rejected by the 4S store.
In September last year, Xiao Luo from Ningbo, Zhejiang Province, bought a Porsche Taycan 4S all-electric sports car with a landing price of 1.55 million yuan at the Porsche Center in Cixi, Zhejiang Province, but there was a problem shortly after the launch, according to the Xiaoqiang Hotline-Zhejiang Science and Education. According to Xiao Luo, the car, which has only driven 1700 kilometers, stopped on the road on December 30th, and then it will not start when it is started. The dashboard shows that the electrical system has malfunctioned.
Subsequently, Xiao Luo's car was towed back to the 4S store, and after testing, it was found that the cause of the car's failure was a battery problem and needed to be replaced. Xiao Luo said that the car was bought for 1.55 million yuan, and replacing the battery is equivalent to an overhaul of important parts, which is outrageous and unacceptable. Even if you agree to replace the battery, when the car can be repaired, the 4S store will not be able to give a definite answer. Even if a brand new battery is replaced, the 4S store cannot guarantee that similar problems will not occur. Therefore, Ronaldinho put forward the request to return the car.
In response, the 4S store admitted that the failure of the Porsche Taycan was indeed caused by quality problems. The after-sales manager of the 4S store said that because the battery will be replaced free of charge during the warranty period, but the arrival of the battery is a bit long and may arrive around February 15.
Ronaldinho disagreed with the solution of the 4S store and insisted on returning the car. In his view, the battery of a pure electric car is equivalent to an engine. According to the Zhejiang version of the three-package Law, there is something wrong with the engine. If the car is purchased for 60 days or the mileage is less than 3000 kilometers, the vehicle is out of control due to quality problems. Consumers have the right to request the return and replacement of the car.
4S store marketing manager said that if the car is personal, then you can return the car, but now this car is owned by the company and does not meet the relevant return regulations.
It turns out that this Porsche is hung in the company's name, and the scope of application of the Zhejiang version of the three-package law is a family car, and this Porsche belongs to a company car, so it does not comply with the provisions of the three-package law. However, Luo believes that if the car breaks down, even if it does not meet the requirements of returning the car, the loss in the middle should be borne by the 4S store.
The compensation plan proposed by the 4S store is to provide some gift vouchers or after-sale, but does not include cash compensation. Xiao Luo said that he could not accept such a compensation plan. Xiao Luo believes that the damage caused by car maintenance should be borne by the 4S store, and he proposed a compensation of 200000 yuan.
The lawyer said that it is still necessary to apply the provisions of the Product quality Law. If the products sold have corresponding quality problems and cause losses to consumers or users who buy the products, then the corresponding losses should be compensated, but the relevant depreciation fees need to be proved, such as finding a professional third-party appraisal institution to identify the value of the vehicle.
According to the lawyer's suggestion, Ronaldinho intends to seek a third-party appraisal agency to assess the damage to the vehicle before looking for a solution.
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