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2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)02/10 Report--
According to "1818 Golden Eye" media report, Mr. Zhu of Zhejiang Yuhang District bought two Baojun E300 electric vehicles at Suning Easy Buy Xinbaojun New Energy Flagship Store. The price of one car was about 50,000 yuan, but during the purchase of the car, he had a dispute with customer service personnel and appeared a lot of unpleasantness.
It is understood that because of concerns about battery charging will have problems, Mr. Zhu stressed to customer service staff "the car does not charge, the car will charge itself after arrival." However, customer service personnel said that because they have been charged, their office area and warehouse distance is a few kilometers, do not want to unplug the charger, but also let Mr. Zhu "rest" bar!
Mr. Zhu was very angry after listening to it, so he replied to the other party and said,"I didn't ask you to charge it. You are too lazy to run for a few kilometers. Let my customers rest. What attitude?" Then the dispute between the two sides escalated further. The customer service personnel said,"Then go and dry your electricity now." Mr. Zhu replied,"You are very arrogant!" The customer service staff replied,"Yes, I am super drag, I am the most drag in the universe."
After the customer service personnel said such words, Mr. Zhu also had doubts about the vehicle and brand. Customer service personnel said they wanted to drain the electric car. Mr. Zhu said that the electric vehicle discharge, the car is also a kind of damage behavior. During the conversation, the customer service also claimed to be "garbage man", which made Mr. Zhu feel puzzled.
Mr. Zhu bought this new Baojun, after deducting subsidies is more than 50,000. At present, the car has been transported to Hangzhou Yuhang Linping, full of electricity, Mr. Zhu picked up the car and parked in his garage, but because he has not paid the final payment of more than 30,000 yuan, now the store has not issued the vehicle certificate to Mr. Zhu, resulting in the vehicle can not be licensed.
The person in charge of Suning Easy Buy Xinbaojun New Energy Flagship Store said that at the end of this period of time, there were more deliveries, and our colleagues did have problems with their attitude and way of speaking, and we were wrong first. As for what he threatened to do to this car, first of all, he had no way, no ability, and no right to do these things. The person in charge also said that the car was detained now, but the final payment was not paid, which caused great losses to us. Now I hope Mr. Zhu can pay the final payment, and then give the certificate of conformity to the owner. If there is a problem in the process of using the vehicle, you can take the call record to protect your rights without any problem.
As for the coordination of the person in charge, Mr. Zhu remains skeptical, insisting on using it for a week before deciding whether to pay the final payment. At present, the two sides are still in further consultation on this matter.
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