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The annual ranking of Consumer report in 2021: Lexus dropped the most.

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)02/19 Report--

Recently, the US Consumer report released the latest annual survey ranking of automobile brands in 2021. The ranking of car brands has not changed much this year. The first place is the Mazda brand, which ranked first for the first time. Lexus, once a highly praised "Japanese magic car", was left behind, and the German brand BMW successfully took the top spot.

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Consumer reports obtain reliability data every year from automated questionnaires sent to consumer report members, according to Consumer reports. Usually, car brand reliability rankings are based on road testing, reliability testing, owner satisfaction and vehicle safety considerations.

In the annual reliability report ranking of Consumer report, Mazda, BMW and Subaru are the top three brands with the best reliability.

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Mazda has the highest score of all car brands, and the Japanese carmaker has defended its title since it first topped the list last year. According to the report, the brand benefits from little change in the redesign of its vehicles, making them less likely to expose consumers to defects with the help of new technology.

After Mazda, the brand comes from the German car company BMW. German brands have always been less reliable than Japanese brands, and it is also because German models are generally less worry-free and have higher maintenance rates than Japanese brands. but it is really surprising that the BMW brand rose to second place this year, even higher than Toyota's luxury brand Lexus. I have to say that BMW's performance has improved a lot. Instead, Porsche, which topped the brand reliability list last year, ranked fourth this year.

However, Japanese brands accounted for a large proportion of the previous 10 list models, adding up to five brands, including Subaru, Lexus, Toyota and Honda. Honda rose the most, while Lexus was the most surprising, falling for two years in a row, from the top of the list in 2019 to sixth this year.

The brand Tesla, which ranked higher last year, still declined this year, ranking 16th out of 32 brands, though in the middle level, but down five places. "the only Tesla model we can recommend is the Model3, because the reliability of other products is below average," the report said. "

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In addition, Volvo, Mercedes-Benz and Cadillac ranked 20th and 21st respectively, which is also a blow to a luxury brand, which is also a German competitor, but Mercedes-Benz ranks far behind Mercedes-Benz. It's really not surprising.

The declines of Kia and Genesis are also surprising, especially the latter. Genesis, which has been popular on such data rankings in recent years, has fallen 13 places because of a predictable decline in brand reliability. Another reason Kia slipped 10 places in the rankings is that reliability problems are increasing across all its models.

Of course, there are the best brands as well as those at the bottom of the list, including Alfa Romeo, JEEP and Lincoln, among which Alfa Romeo is at the bottom because of its long-standing quality problems.

As a non-profit evaluation report magazine sponsored by the American Consumer Union, Consumer report publishes an annual report based on road tests, reliability data, car owner satisfaction surveys and safety performance. It buys all the cars to be tested on its own, and does not accept any promotion funds from automakers. Because it is a non-profit organization, it has no shareholders and does not accept advertising, so it has a strong authority in the eyes of American consumers.

At the same time, J.D.Power2021 's annual ranking of car reliability was released, with Lexus still at the top with the lowest failure rate, followed by Porsche and Kia, while Toyota ranked fourth.

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All the vehicles in this study come from 2018 sold models, which means that the owners have been using the vehicles for three years. It is worth noting that this year's study shows that the overall reliability of vehicles tracked by J.D. Power has been significantly improved. The overall level of problems is 10 per cent lower than last year, according to the number of questions per 100 vehicles (PP100) score.

Although there are obvious differences between the two lists, the JD report is a quality report, while the Consumer report has a richer selection of items that assess the comprehensiveness of the brand.

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