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Affected by Xi'an Benz incident, the "insider" of automobile sales industry charges was exposed, which caused great shock and response in the national automobile distribution industry. Today, Shaanxi Province, where the incident is located, decided to launch chaotic law enforcement actions in the consumer field, and there are signs of rapid spread to the whole country.

The Market Supervision Administration Bureau of Shaanxi Province issued the Notice on Carrying out Special Law Enforcement Actions in the Field of Automobile Consumption, requiring the Market Supervision Administration Bureau and other institutions to vigorously standardize chaos in the field of automobile consumption, carry out special law enforcement actions in the field of automobile consumption throughout the province, and focus on investigating and dealing with 6 illegal behaviors such as suspected fraudulent consumption and compulsory consumption for a period of two months.

Specific matters include investigation and punishment of fraudulent consumption behavior, compulsory consumption behavior, commercial bribery behavior, infringement of consumers 'rights and interests by using standard clauses, infringement of consumers' personal information behavior and other illegal behaviors infringing upon consumers 'legitimate rights and interests.

Among them, there are compulsory business behaviors such as compulsory collection of PDI fees, compulsory purchase of designated vehicle insurance, compulsory decoration, compulsory license plate, compulsory collection of "financial service fees", etc.

At present, Xi'an Star Mercedes-Benz 4S store has been closed for sales operations, and there is no possibility of permanent cancellation of authorization. Xi'an City Market Supervision Bureau and tax authorities have launched an investigation into Xi'an Lixing for fraud and tax evasion.

In addition, Shenzhen Automobile Dealers Chamber of Commerce also issued a notice to carry out self-examination and self-correction to further standardize the integrity management of member enterprises.

It is mentioned that Xi'an "Mercedes-Benz incident" caused great shock and response in the national automobile dealership industry. CCTV and many media conducted special interviews and follow-up reports on this issue. Relevant departments also learned about market trends and enterprise reactions through industry chambers of commerce. In order to promote the further standardized operation of automobile dealership enterprises in Shenzhen and avoid similar unpleasant incidents, Shenzhen Automobile Dealers Chamber of Commerce specially issued an industry warning to all member enterprises, requiring all automobile dealership enterprises to carry out self-inspection and self-correction immediately, further strengthen the implementation of the Convention on Industry Self-discipline of Shenzhen Automobile Dealers Chamber of Commerce, implement relevant clauses one by one, and earnestly safeguard the legitimate rights and interests of consumers.

For specific matters, before the end of the month, member enterprises are required to conduct a comprehensive self-inspection on all business behaviors. Any relevant violations such as unclear publicity of charges, unclear standards, vague product information and opaque service contents must be corrected within a time limit of this month. At that time, the heads of relevant government departments, consumer committees and chambers of commerce will be invited to conduct spot checks on some enterprises.

If it is verified that there are illegal activities in 4S shops, according to the previous cases, it is not only necessary to pay the full amount of financial service fees obtained in violation of regulations, but also face a huge fine from the administrative department for industry and commerce. At the same time, the tax bureau will also impose fines for tax evasion according to laws and regulations.

With national attention, chaos in the automobile sales industry has become the focus of regulatory authorities, or may spread to all parts of the country.

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