AutoBeta(AutoBeta.net)03/15 Report--

Last night, we reported that when the owner of a car in Haikou, Hainan, was ready to stop, he drove directly into the ditch because he could not stop. After the incident, the owner contacted the after-sales service center, and the after-sales staff came to the scene and drove another Model 3 to test. Under the guidance of the female owner, the after-sales staff first put on two feet and then a heavy brake. As a result, the Model 3 driven by the after-sales staff was also unable to stop into the ditch.

The incident soon sparked a heated discussion among netizens and was pushed on Weibo. At noon on the 14th, Tesla officially responded to the incident: it was preliminarily judged that the accident was mainly due to slippery ground and light braking pedals, resulting in longer braking distance. However, Tesla's response was not convinced by netizens and was accused of throwing off the pot, while the official WeChat comment area was closed.

On the evening of the 14th, Tesla officially released the inspection report of the third-party inspection agency on the accident vehicle. The results of the report show that the brakes of the accident vehicle are qualified. Tesla said that he is maintaining communication with car owners to cooperate with them in vehicle maintenance and insurance claims settlement and other related processes. Although Tesla made public the third-party testing report, it was also questioned by many netizens because the report showed that Model 3 was the driver. (specific incident report: Tesla could not stop and went directly into the ditch, and the after-sale change test result also crashed.)

On March 15, a female car owner in Hainan posted a long post on Weibo about the incident. it also exposed a series of "honey operations" such as Tesla's official "background driving records were deleted", "the annual inspection agency was pretended to be a third-party professional organization", and "Tesla responded to avoiding the key points".

About the background data and the deletion of the data: the car owner said that Tesla's conclusion is based on the background data, but Tesla has never released the background data, which is not convincing when he is both a referee and an athlete. In addition, the owner found that the data at the time of the accident at the time of the accident in the short section of 08Drex52mur53 was gone, and the previous data were all there. The car owner questioned why the staff data was missing, and the staff first responded that "there was no honking", and then changed the phrase, "maybe the data is full and it is covered automatically."

About the cause of the accident: Tesla said in the explanation that "there are a lot of sand and gravel and a lot of stagnant water at the scene, and the cause of the accident is that the ground is slippery and the car owner pedals lightly." The car owner asked, there was no rain on the day of the accident, only a piece of stagnant water in 2m*3m, how could it get out of control because of "a lot of stagnant water"? The owner stressed that it was his friend who was driving at that time. After stepping on the brakes unresponsive at that time, he immediately pressed the brakes heavily, but the brake pedals were so stiff that they could hardly move. A young man stepped on the brakes hard and "stepped on the pedals lighter".

About restoring the scene of the accident and the spot brake: the owner said that after the accident, Tesla staff drove another Model 3 to the scene to do two experiments. The first time was that the brake could be stopped continuously, and the second time it was that the heavy brake could not stop after the point brake. The basic cause of the second accident was the situation at the time of the accident, and Tesla did not explain the reason, but mentioned that it was able to stop successfully for the first time, and the owner asked why the heavy brake could not be stopped after the point brake.

In addition, on the question of why to click on the brakes, Tesla wanted to pull over after entering the venue, but the speed was less than 20km at that time, and he did not have a parking space. Of course, he chose to step on the brakes lightly. It wasn't an emergency at that time. Even if the ABS didn't work, even if the road was slippery, why didn't the 20km stop at 30m per hour? And Tesla dodged an important question: "Why do brake pedals suddenly become so hard and inoperable?" The car owner said in the article.

About the test and test report: the car owner mentioned in the article that Tesla issued a test report in less than half a day, but he didn't know when the vehicle was sent for testing, so he just threw over a test report.

At the same time, the owner found that the "4X2 precursor" was written in the "drive type" column on the test report. The car owner said that if the report is authoritative, he will apply for a refund of one to three, because the goods are not right and are suspected of fraud. If the report is authoritative, then why rush to issue such a test report before 315? The owner also said that Hainan Jiaantong Automobile testing Service Co., Ltd. is just an ordinary annual inspection company. If the whole process is fast, it will be done in less than half an hour, and the cost is usually dozens to 100 yuan. The car owner questioned Tesla why he should use such a test report which cost only a few dozen yuan in half a day to serve as an identification report.

The above content comes from a brief description of the response of Hainan female car owners to Tesla losing control. The car owner said that he did not approve of Tesla's explanation of the out-of-control incident in Hainan, let alone the unprofessional test report made unilaterally.

In March this year, Tesla already had two incidents that have been hotly debated by netizens: on March 9, a female car owner in Henan Province was sitting on the roof of a Model 3 with a horn in her hand to safeguard her rights because "Model 3 brakes failed", causing a traffic accident that nearly killed a family of four. Negotiation with Tesla to return the car was fruitless. Tesla responded to the incident on March 11, when the female car owner in Hainan could not stop and drove directly into the ditch, but her public explanation and the published test report were unconvincing, sparking netizens' discussion again.

Tesla is the leading enterprise of electric vehicles in the world, and its Model 3 models are very popular, leading other electric vehicles at home and abroad. At the same time, Tesla safety accidents occur frequently, which seems to be inconsistent with its continued best-selling market performance. Some netizens said that although Tesla has had a number of accidents, it still exists as a catfish in the global market and is not worried about selling at all.

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