AutoBeta(AutoBeta.net)03/22 Report--

A video of a woman holding a horn on the roof of Tesla's Model 3 car in Anyang City, Henan Province, sparked a heated debate on March 9, but Tesla sales were already tampering with the facts before the incident was finally concluded.

The basic process of the incident: on February 21, when Ms. Zhang accompanied her family on an outing, her father was driving Model 3 to the village section of the southern section of National Highway 341, the vehicle suddenly lost control and came to a stop after rear-ending two cars crashed into a cement guardrail by the side of the road. As the rear airbags did not eject, Ms. Zhang's parents were injured to varying degrees. In the end, the traffic police decided that "Model 3 did not keep a safe distance from the car in front and should take full responsibility for the accident."

Ms. Zhang and her family said that they slammed on the brakes, but to no avail. Subsequently, Ms. Zhang negotiated with Tesla to return the car, but she finally chose to sit on the roof to protect her rights.

On March 10, Tesla customer support said in response to the rights incident that the speed of the vehicle before pressing the brake pedal was 118.km/h, the ABS worked normally during braking, the front collision warning and automatic emergency braking functions started and played a role, and there was no abnormality in the vehicle braking system, and that Ms. Zhang refused third-party identification and asked for compensation.

Zhang Fang responded on Weibo that the vehicle was not speeding at that time, nor did it say that it would not be certified by a third party, but that it needed an accreditation center rather than a quality certification agency. At the same time, the car owner questioned the authenticity of the data, because 27 seconds 59 minutes later played 27 seconds 45 minutes, many times the playback recording is played in this way.

It is worth mentioning that on the same day in Haikou City, Hainan Province, a Tesla also appeared brake failure, what is puzzling is that the after-sales staff drove another Model 3 to test, and the brake failure also occurred. Later, the perspective turned to the Tesla Hainan incident, Tesla Anyang incident did not have the latest development, Tesla did not take the next step to respond to this.

Until recently, when Ms. Zhang and her family came to a service store in Tesla in Zhengzhou to ask Tesla about the Anyang incident as ordinary consumers, Ms. Zhang was shocked by the salesperson's response.

Judging from the released video, Tesla's salesperson said, "the driver didn't hit the brakes at all." Our car was reduced from 108 yards to more than 60 yards. At that time, the female owner's father drove the car. I didn't know how our car would work, but he thought he could stop, so he didn't step on it. "

The salesperson's remark was really surprising because Ms. Zhang said on Weibo that Tesla's official data provided to the media background showed that we had stepped on the brake pedal. According to the data provided by Ms. Zhang, the speed of the vehicle ABS;26 dropped from 118.5 km to 74km in 43 min to 74km in 27.39 min. The brake pedal was pressed on the brake pedal in 23.17 min and dropped to 116km in 24.40 min in 23.38 min. The vehicle stabilization program was activated in 27 seconds 59 minutes; the speed decreased to 48.5km/h in 27 seconds 45 minutes.

What is even more unexpected is that Tesla's salesperson also said, "Tesla has a black box in each car and records a frame in 20 microseconds, which is equivalent to aviation grade. It is impossible to fake such accurate data."

The salesperson suddenly talked about the "black box", but Tesla officials never mentioned it, so is there a "black box" in the end? In addition, the salesperson said that "20 subtle recording a frame", 1 second = 1000 milliseconds, 1 millisecond = 1000 microseconds, 20 microseconds recording a frame is equivalent to recording 50, 000 frames a second. It is understood that the latest HW3.0 processing images per second is 2300 frames, compared with 50, 000 frames is very different.

Earlier, we reported an accident in the garage in which the staff directly released the data on the process of the ES6 accident and interpreted it. In fact, it is very simple for Tesla to eliminate customers' doubts by publishing the background data, and the salesperson also said that the data could not be falsified, so why did Tesla refuse to provide background data? whether there is a real problem with the product or to create a superior brand image, perhaps only Tesla knows.

In recent days, there has been a lot of news about Tesla's accident. The owner of Tesla in Hainan has reached a mediation agreement with Tesla. The female owner of Tesla buys the car to bear the depreciation fee, but the reason for mediation is also due to the pressure of leaders and life. In addition, there were also problems with the red while driving a Tesla in Shenzhen, and the authorities have responded, but they also said on Weibo this morning that they had unilaterally given up their rights because some car owners had been invited by A Sir to have tea. I don't want to affect other people because of this.

As for the protection of rights, Ms. Zhang said, "after experiencing the physical and mental pain brought by Tesla, she became stronger and decided to take the judicial approach and let the law give justice." Finally, my family thanked Tesla for letting us see the true face of a myth. " After the incident, the car owner has posted a number of Weibo to vent his emotions, it is not difficult to see that Tesla's approach has disappointed the former fan.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat