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Tesla had another rights protection incident, when a Tesla car owner pulled a banner to the after-sales service center to safeguard his rights. According to the online picture, the banner reads "Tesla brake failure" and "brake failure in lifting the car for a month. Do you dare to drive such a car?" Tesla's stock price is heavier than Mount Tai, and the weight of the vehicle is lighter than the feather.

According to the owner's description on Weibo, the car entered the basement on April 1 with no abnormal brakes. After entering the basement for 20-30 meters, the vehicle in front turned left from the right, and the owner immediately released the throttle (the speed was about 26 yards at that time). The vehicle did not slow down obviously, and then immediately stepped on the brakes, but found that the brake pedal was stiff. The vehicle clicked, and then it crashed into the other side vehicle, and the left front of the car rowed from the opposite driver's seat door to the rear seat door, and was finally stopped against the car. At this point, the brake pedal can be completely pressed. The picture shows slight damage to the Model 3's left front bumper, fender and headlights.

Subsequently, the owner called Tesla to inform him of the brake failure. That night, four staff members of Tesla service center came to the scene to test-drive the car, and the brakes were normal. When the car owner wanted to call up the driving recorder in the car, he found that there was no record. Tesla staff explained that there was a record in the owner's manual. If it was not saved manually or honked, the content recorded by Tesla's driving recorder would be deleted in a cycle in one hour.

Later, the owner went to the property to check the surveillance video at the time of the incident, which showed that the owner of Tesla stepped on the brakes and began to turn on the taillights, but the speed did not change significantly until he hit the opposite car for 4 seconds. Tesla staff shot a surveillance video, said that the need to adjust the background data, promised to reply to the survey results by phone within 1-2 days.

On April 2, the car owner received a call from the director of the Tesla Service Center in Wuxi, the contents are as follows (from the car owner Weibo): 1. According to the information collected on the spot and Tesla's background data, there is no problem with the vehicle and no fault is found in the braking system. 2. The background data showed that the speed of the vehicle was 26.5mph, and the ABS began to work after the brake pedal was pressed for 0.4 seconds. The braking pressure in the first 1.1 seconds was only 56.7bar, and the braking pressure reached the maximum 120bar in the last few seconds. The whole process from braking to collision was recorded in 2 seconds. The car owner may not hit the brakes hard enough, and the epoxy floor may be slippery on rainy days. These are the causes of the accident.

Wuxi Tesla relevant responsible person responded that according to the information collected at the scene and Tesla background data, the vehicle did not have any problems, the braking system did not find any fault. The car owner did not accept such a response and asked Tesla to provide the investigation results and vehicle records, but the relevant person in charge of Tesla said he had no right to provide vehicle records. Subsequently, the negotiation between the car owner and Tesla was inconclusive, and finally the car owner chose to go to the service center to pull banners to protect his rights.

For car owners, pulling banners to protect their rights is not a reasonable solution, but as car owners, it is also helpless to choose this way to protect their rights. At present, both sides hold their own opinions as to whether it is the vehicle problem or the owner operation problem.

Over the past year, there have been a lot of incidents about Tesla losing control and brake failure. Although it is not clear what caused the inability to stop this time, for Tesla, who has had many incidents, the quality of his products has been questioned.

It is worth mentioning that on a previous program, Tao Lin, vice president of foreign affairs of Tesla, said, "in fact, the proportion of cases is very small." Tesla will take each accident very seriously. So far, I can say with great confidence that most accidents have some misunderstandings. Tao Lin said bluntly, "stepping on the wrong pedal is actually a relatively common mistake in traffic accidents." From the data on the car, a lot of data can show whether you hit the brake or the switch at the time of the accident.

However, as we all know, as far as many domestic accidents are concerned, Tesla seldom publishes data to the public or provides data to car owners, which is the main reason why Tesla is still controversial after responding to the accident. at the same time, it is the main reason that consumers are known as "the man who throws the pot". In fact, Tesla only needs to release data to address the concerns of car owners, but Tesla obviously did not do so.

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