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Tesla Model Y has been highly sought after by the market after its launch, and it has become another best-selling model after Tesla Model 3. However, it is such a model that is highly sought after by the market, but recently, some car owners have reflected that Model Y has the problem of "low-frequency resonance".

According to Golden Eye, a Tesla car owner reported to the media that Model Y had low-frequency resonance, saying bluntly that it was the same as flying, and even had hearing loss.

According to Mr. Li, the Tesla Model Y was ordered on the official website of Tesla. He picked up the car on January 24. Because he had no contact with electric cars, the experience in all aspects was OK, but there was an obvious shock when he passed through the bumpy road. Later, he improved the problem by adjusting the tire pressure. However, at the same time, there is another problem, the vehicle will have a "buzzing" sound, the ears will have a clear sense of pressure, just like flying.

According to the hearing test report of Hangzhou Bay Hospital in Poland provided by Mr. Li, there has been a hearing problem in one ear. The medical certificate from Litongde Hospital in Zhejiang Province states that the patient has been hospitalized for six days since March 18, 2021 for "sudden deafness." it is recommended to avoid noise stimulation after discharge.

Mr. Li reflected this to the local Tesla after sale, after the addition of sound insulation strips and other materials in the rear of the car, the noise did improve, but the low frequency resonance is still very strong.

Mr. Li opened a software on his phone to test low-frequency sound and invited reporters to get on the bus to experience the test. According to the software sound track fluctuation chart, the reporter said that the vehicle did have more than 80 decibels in the course of driving, but it was unable to analyze the specific source of the sound, and the ears were not particularly uncomfortable, but when the vehicle was driving fast, there was a special sound in the car.

Tesla, head of public relations in Zhejiang market, said, "the occurrence of low-frequency resonance of vehicles has something to do with the road surface, speed and the subjective feelings of drivers. Customers with similar problems are advised to go to the after-sales service center for testing, and the company will provide assistance to solve the problem." As for the problems reflected by Mr. Li, the person in charge said that "the solution has been provided to the customer, and the problem has been improved, but the customer still thinks that it does not meet the requirements." If the customer is still not satisfied, the company will see if there are other ways to lower the voice. if the customer launches a return car, it will not be able to meet the requirements in accordance with the three guarantees law. "

Mr. Li said he had complained to regulators. The results showed that Tesla had contacted the customer and invited him into the store for inspection, but the customer refused and asked to return the car, but the two sides did not reach an agreement. Next, Mr. Li intends to protect his rights through legal means, and we will continue to pay attention to it.

According to the car quality website, Model Y has received a total of 56 complaints since its listing, of which 36 are about body resonance. At present, the Model Y body resonance is not an isolated case, but it is not clear whether it is a batch problem or a probability problem. As far as manufacturers are concerned, since there are many problems with vehicles, officials should find out the causes of the problems and solutions.

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