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On the first day of the Shanghai auto show, it was not some blockbuster models that attracted attention, but a woman wearing Tesla's "brake failure" who maxed out the entire car circle. Due to the sudden situation, the police have intervened, and the activist woman has been punished and apologized, but she said she would not compromise with Tesla.

Yesterday, a number of media reported that after the opening of the Shanghai International Auto Show, a Tesla female car owner who had previously bought a Tesla model had an accident and repeatedly consulted Tesla but could not reach a settlement, so she took extreme measures to safeguard her rights. At the Tesla booth of the opening auto show, standing on the exhibition car, he shouted: Tesla's brakes failed!

After being dissuaded by the staff in the exhibition hall, it was carried away by "friendly". It is reported that this time the activists are not alone. With the police involved in the investigation, and produced a police notice: Zhang (female car owner on the roof of the station) was placed in administrative detention for 5 days for disturbing public order. At the same time, the police suggest that consumers should express their demands to protect their rights and interests through legal and reasonable channels, and do not take drastic actions, otherwise they will bear legal responsibility.

In response to this incident, one of the parties involved in safeguarding the rights of Tesla's booth yesterday also apologized through Weibo and said that the wrong way was adopted yesterday, resulting in social order chaos and bad influence. I sincerely apologize to National Exhibition and Convention Center's security department, apologize to all the people present, and safeguard my rights by reasonable and legal means.

However, the party also stressed on Weibo: the way will change, the protection of rights will not change, and everyone's story can be told to Tesla. It means that the people involved are not willing to compromise, and yesterday Tesla, the Chinese official Weibo, also issued a long response to the matter and stressed: "Tesla will not compromise."

In this regard, the owner said that we will not compromise, if possible, exchange evidence. In addition, some media contacted the families of the female car owners who protected their rights this time, and the other side said that they would continue to fight, and the struggle might get hurt, but they would continue to protect their rights to the end!

Today, the younger sister of the activist female car owner also revealed again why she rejected Tesla's agreement, saying that the solution put forward by Tesla executives in March was to get them to agree to the insurance company to repair the car, and Tesla would help sell it at a good price after it was repaired. But their request is to return the car for a refund, which is obviously unacceptable if the brakes are repaired and then sold.

In this regard, Tesla has not given a relevant response.

As the incident caused widespread discussion throughout the network, Tesla-related topics are uploaded to Weibo hot search. From the perspective of online public opinion, the arrogant response of Tesla executives makes many people feel puzzled. Because the comments under Tesla's related responses are also comments that are not "bought" by netizens, such as "how many quality problems have you exposed?" "that's not what you said when touching the State Grid."Tesla's problems are not individual, but many, which have been interviewed by state ministries, which shows that Tesla has many problems."

In addition, Xinhua News Agency also posted "who gave Tesla the strength to be uncompromising", saying that "there is no way to compromise, this is a necessary process for the development of new products". It is also stressed that "their own research shows that 90% of customers are willing to choose Tesla again." Tesla's arrogant response almost makes people feel the sincerity of solving the problem.

In response to this incident, on 20 April, the official Wechat account of the "Chang an Jian," the Central political and Law Commission, also pointed out that a car with unknown reasons may fail its brakes on the road at any time, but many people have not been given a reasonable explanation for safeguarding their rights many times, and anyone can inevitably be anxious. Product safety is no small matter, especially driving safety.

And evaluation, a good enterprise should have technology and a sense of responsibility. After the accident, through testing to find the cause timely and accurately, and to improve the relevant production links or product functions to prevent similar problems from happening again, this is what responsible enterprises should do. At the same time, roll call Tesla is obviously not aware of this.

At present, the rights protection incident is also quite complicated, because both sides hold different views, and it is difficult to make a hasty conclusion on the truth of the facts. Xinhua News Agency commented that the facts also need to be investigated, and it is hoped that the relevant departments will be able to settle the dispute after in-depth investigation. However, it is undeniable that there are many "deep holes" in the car market, and it is difficult and costly for consumers to safeguard their rights, which makes some people choose to protect their rights in a "fierce way". "make a big deal, don't make trouble, don't solve it" is not the right way to safeguard your rights. To reduce the cost of safeguarding rights in accordance with the law and raise the efficiency is the fundamental solution to reduce the problem of safeguarding rights.

After yesterday's rights incident, Tesla today's exhibition hall strengthened security measures, not only a slight increase in the staff of the booth compared with the previous day, such as the staff was raised to about 10, and in all directions of the booth. At present, the booths are surrounded by guardrails, and only two entrances are set up, one for staff and one for exhibitors at the auto show. By comparison, the booths of other car companies are completely open.

However, after the incident, there were media reports that Tesla's senior Chinese executives were interviewed last night. Tao Lin, vice president of Tesla, said: "Tesla's Shanghai factory carries possibly most of Tesla's worldwide production of model 3. The demand at home and abroad is very strong, so the factory is under great pressure to work overtime. " This means that Tesla's business does not seem to have been affected much.

Earlier, Tesla's latest data showed that Tesla sold 35500 vehicles in China in March, of which Model 3 sales reached 25327, and Model Y sold more than 10,000 for the first time, reaching 10151. It is worth mentioning that Tesla has surpassed Cadillac, Lexus and other brands by virtue of Model 3 alone.

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