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The owner of a Tesla basement hit the wall in Hangzhou: hit the brake hard, but it won't stop.

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)05/16 Report--

On the evening of May 13th, another Tesla accident occurred in the underground garage of a residential district in Binjiang, Hangzhou. According to the person concerned, Ms. Luo recalled that she drove into the basement that night and could not step on the brakes when she was about to turn. In this case, she did not dare to slam the steering wheel and had to allow the car to crash into the wall. Ms. Luo said: "at that time, I stepped on the brakes very hard and stepped on it to the end. I had the feeling of braking, but obviously I couldn't stop." As a matter of fact, my speed is not fast. "

From the monitoring of the incident, we can see that the speed of Tesla Model 3 is not very fast. The vehicle slowed down obviously when it was about to turn, but it finally crashed into the wall. From the perspective of the vehicle, Tesla's damage after hitting the wall was not very serious, and the front bumper was damaged. After the accident, Ms. Luo immediately contacted the insurance company, Tesla after sale, and accessed the surveillance video, leaving brake marks and other evidence.

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That night, Tesla told Ms. Luo after getting the driving data: the background data showed that the brakes did not fail, probably because the road was slippery and the car was driving too fast. Ms. Luo questioned the after-sale reply: "although the garage floor is a little wet, but I am not fast, and after a long buffer from the garage entrance to the crash, the slippery ground should not be the reason for it not to stop." Moreover, I have changed more than one car, and I have lived in this community for five or six years. I have experienced all kinds of weather, so why did something happen to me driving Tesla this time? "

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According to reports, on May 14, the staff of Tesla Service Center drove Ms. Luo's Tesla to simulate emergency brakes on the relatively dry road in the garage: under the condition of stepping on the brakes hard, the vehicle's anti-lock braking system started, and the wheels did roll and slip alternately. The staff said that these were the ruts left by the brakes when they were working properly, similar to those left by Ms. Luo that night.

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However, when the owner asked to restore the accident on the road with the same speed and three brakes per hour, it was rejected by the staff. Tesla staff said, "the braking distance is affected by many factors, and we can only ensure that similar accidents will not occur within the prescribed safe speed."

Although Tesla gave a variety of explanations after the sale, Ms. Luo was still frightened by the fact that she could not step on the brakes during the accident. In this regard, Tesla said after sale that if Ms. Luo still has doubts about this reply, Tesla can drive the vehicle away for testing, including brake booster pumps and anti-lock braking systems. Ms. Luo agreed with this.

On May 16, Tesla officially issued an explanation of the response to the incident. The details are as follows:

1. The road surface of the underground garage driven by vehicles is made of epoxy material. there was rain in Hangzhou on the day of the incident, and there were a large number of Rain Water residues on the ground due to the entry and exit of many cars. The driving speed of the vehicle before braking is 30.56km/h, and the driver presses the brake pedal twice. Under the action of the braking system, the speed before collision is reduced to 6.72km/h, and the ABS starts normally during the braking process.

two。 After the accident, we carried out a comprehensive inspection of the vehicle braking system and found nothing abnormal.

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