AutoBeta(AutoBeta.net)05/17 Report--

According to 1818 Golden Eye media reports, Ms. Jin in Hangzhou has a zero-running T03 new energy car, and it took nearly a year to know that there was a camera inside the car. It is worth mentioning that the camera in the car will turn on automatically as long as it is started, and it cannot be turned off artificially, which annoys Ms. Jin very much.

According to Ms. Jin, the zero running T03 was bought in June 2020 and cost less than 80,000 yuan. Ms. Kim said the camera records facial information and sends voice alerts when yawning or making a phone call while driving. Ms. Kim said that she had never cared before. Some time ago, her friend borrowed her car and talked about the camera in the car. Only then did she realize that the camera existed and could not be turned off.

According to Ms. Kim, there are only two things related to the camera on the car's control panel, one is that the driver enters facial information and can see the picture of the driver's position, and the other is the tired driving function, which is turned off. The camera is still working, and the owner of the car cannot control the switch of the camera in the car. She is worried that as long as she drives, the camera in the car will be recorded all the time.

Ms. Kim, who was worried that the video recorded by the camera in the car would be uploaded, asked this question many times, but got several different answers. Ms. Kim said that the first person said that the data would be retained for at least a year and uploaded to the database, and then another person came, saying that the data would not be uploaded and that it would take a lot of work to upload. In Ms. Kim's view, the car is a closed, private space, do not know what the picture is like, can not choose whether to shoot, whether to upload, feel that it infringes upon the right to privacy. "

In response to Ms. Jin's question, the manager of Hangzhou Binjiang Zero car 4S responded that "the camera matches two functions, one is face recognition, the other is fatigue driving, and these two functions can be turned off manually in the car." In response to the problem that the camera cannot be turned off, the head of Hangzhou Zero Automotive Technology Department said, "after the camera is powered on, it has been working, and the car owner has no way to control the switch, but it will not record either." If you don't record it, why tell the car owner that it will be stored locally? To this 4S store manager said that do not know where the owner of the news, may be a slip of the tongue or misunderstanding, then the latest response shall prevail.

Ms. Jin took out the chat transcript, and a staff member of the 4S store replied to her on May 8: "first, the records of our face recognition and the detection of tired driving are local and will not be uploaded to the cloud; second, the interpretation caliber is based on the staff at that time to explain errors, leading to misunderstanding, considering user satisfaction to be given free maintenance once, more than".

Ms. King said that the explanation of zero running has changed several times and has made her lose her trust. In order to prevent her privacy from being leaked, she has previously put forward several suggestions: one is to add functions so that car owners can control the camera independently; the other is to encrypt the camera. Access to the camera requires the owner to provide a password.

The manager of the 4S store said that if the car owner does not need the camera, he will give it back to the company later to see if there is any way to properly solve it for the customer. In response, Ms. Kim said that she will wait patiently for a reply, which is the right that car owners should enjoy.

In response to this, Sina Weibo certified car blogger @ electric pickpocket contacted Zero car, and the official responded that our company fully considered customer privacy protection in product definition and development, and the relevant data would not be uploaded to the cloud.

The following is the official response from Zero cars:

1. At present, the interior camera of Zero running T03 is an infrared imaging camera, not a high-definition camera, which is equipped with face recognition and fatigue reminder functions.

2. Our company fully considers the issue of customer privacy protection in product definition and development.

3. The face recognition algorithm is run once after being unlocked on the bus, and the collected face data is compared with the local registered face data. The verified face ID is stored locally and will not be uploaded to the cloud.

4. The fatigue reminder algorithm is local and does not need to rely on the network, and the relevant data will not be uploaded to the cloud.

5. We strictly abide by the relevant national laws and regulations and industry standards, and will not illegally collect and store the private information involved in the car.

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