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Tesla is a popular electric car brand in the Chinese market. Compared with domestic cars, Tesla has more topic and attention. For a long time, Tesla has been exposed a lot of problems, such as workmanship and assembly problems, charging failure, broken shaft, water leakage and other problems, but still failed to prevent consumers from buying Tesla at a higher price. Recently, a Tesla owner asked for an explanation on the issue of charging his rights, as a result, Tesla staff shouted in English: GET OUT (get out).

According to media interviews, Mr. Zhao, the owner of a car in Hangzhou, bought a MODEL S in 2017, worth more than 700,000 yuan, and is still under warranty. However, starting from this year, this Tesla has experienced frequent charging failures, the charging system is always unable to charge, and has been trapped in other places because of the problem of not being able to charge.

What bothers the car owner, Mr. Zhao, is that he has repeatedly found the Tesla maintenance Center on the Shen half Road in Hangzhou for maintenance, but he has been unable to solve the charging problem, the maintenance technician has not been able to find the cause of the fault, and the charging system has its ups and downs.

According to the owner, the car often fails to get power after the power outage. Tesla made an after-sales inspection to confirm that the inverter was broken. He did the maintenance work on March 21. After the maintenance, there was still this phenomenon, sometimes good or bad. Whether the car can be recharged or not depends on luck.

What is even more outrageous is that in the early morning not long ago, Mr. Zhao was trapped in the field because the car had no electricity, and the old father of the family was sick and could not rush back to take him to see a doctor, so he had to worry. On the same day, we also got through to Tesla's official customer service phone, and there was feedback that a commissioner would take the initiative to contact him the next day, but there was no word from him.

After four or five repairs, Tesla maintenance Center did not issue a maintenance list to Mr. Zhao.

In desperation, Mr. Zhao chose to contact the media to cover the incident. At this time, an unexpected scene occurred, a staff member of Tesla maintenance center came forward to prevent entry into the workshop, first spoke a few words of Chinese, and then began to speak English.

The Tesla staff member with a "business license" said: "if you don't enter the workshop, this is also Tesla's place, this is Tesla's place, this is part of Tesla's store, OK?" Get out, all of you! " (English)

Subsequently, an after-sales person in charge of Tesla maintenance center said that it is not convenient to receive interviews here and will report the problem.

And we found that once Tesla car owners appeared to defend their rights, Tesla refused to interview, and there were a number of cases earlier.

What is more noteworthy is that what is the intention of Tesla's impolite English? Such service quality and attitude make people feel very unfriendly. Some netizens also said that maybe this is what Tesla calls "high-end".

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