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A few days ago, Mr. Jin, the owner of a car in Hangzhou, revealed to the media that on the evening of April 27, when he was driving a BMW five-Series car at high speed, it was raining heavily and suddenly stepped on the accelerator without responding. However, the vehicle's driving assistance system has always shown that "you can continue to drive."

"it was so dangerous that a lot of cars passed me and it was too late to brake," Mr. Kim recalled. "

Mr. Kim said: "the fault that pops up on the display screen shows that it is a transmission failure, so I immediately look at the auxiliary screen, but the auxiliary screen shows tips such as continuing to drive and contacting 4S store for repair if it breaks down again. Instantly there was no response to the throttle. At that time, the speed of the vehicle was about 120 yards. There was no response when the throttle was stepped on, and the back had to glide.

Subsequently, the vehicle was sent to the Jinhuajun BMW 4S store. According to the system data obtained from the 4S store, when the car reached 60008 kilometers, it began to indicate that the temperature of the gearbox was high, it could continue to drive, and the driving force had been weakened to lower the temperature of the gearbox.

The answer given by the 4S store to Mr. Jin is that there is something wrong with the cooling part of the transmission system and needs to be replaced. However, another problem with the safety system was not mentioned by the 4S store. Mr. Jin said that because at that time, from the fault to the parking stall or even the vehicle stopped, it was still advising to continue driving, which seriously misled me.

Manager Dong, a staff member of Jinhuajun BMW 4S store, also said: "Mr. Jin ran into rain on the highway at that time, and it was dark. In that environment, the words you saw could continue to drive, but in fact, the most important thing was the judgment of the car owner. What was the situation of the vehicle at that time? if you must say that this thing misled you." Then the words made up by the code itself are such words, and for the situation here, we will also make some communication and feedback to our region and headquarters. "

Dong, the manager of 4S, said: the reason for the failure of the vehicle was that a module of the engine was broken, which led to the gearbox overheating alarm, and the driving assistance system constantly prompted the failure at that time, which included the words "you can continue to drive". Because when the BMW vehicle detects that there may be a partial fault in the gearbox, it will enter the protection mode, and in order to reach the destination, the gearbox will provide limited functions to help the vehicle continue to drive. And said that the vehicle driving assistance system is to better bring some convenience or reminders to the vehicle owners, but the real control of the car is the owner. And said that the current function of Mr. Kim's vehicle is good.

Mr. Jin said that the display screen of the dashboard showed "you can continue to drive" many times, while the detailed fault alarm and operation prompts were displayed on the side of the auxiliary screen, which simply could not see so much information in case of emergency. Mr. Kim believes that there is a design flaw. And I have to commute between Jinhua and Hangzhou every week, often take the highway, now continue to use this car is not very rest assured.

With regard to Mr. Jin's worry, Dong, manager of the marketing department of the BMW 4S store of Jin Huajun, BMW, said: "when we gave you the car, we must have replaced everything. This is the first point, and the second one has been tested by us. After your car comes out, I will certainly give you, for example, an estimate, a statement, and we will certainly inform you of all the above items. The vehicle will also be inspected by the whole vehicle. "

Mr. Kim did not agree with Manager Dong's proposal of 4S. Mr. Kim expressed the hope that the car can be depreciated for a new car, and is still in communication and negotiation with the 4S store.

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