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Recently, the results of the investigation into the Tesla accident in Wenzhou were announced: the car owner mistakenly mistook the throttle for the brake to cause the accident. In this regard, Mr. Chen, the owner of Tesla, also responded to the matter through a short video: "in order to settle compensation for neighbors, I was forced to have no choice but to ask the appraisal agency to write this."

In the video, Mr. Chen explained the netizens' comments on the accelerator, the test report has come out, and what they are saying here. Mr. Chen said: the traffic police have been talking about it for a month. The car appraisal agency cannot detect whether the driver stepped on the accelerator by mistake or whether there is a quality problem with the car. As the testing agency was unable to prove whether it was the driver who stepped on the accelerator or the quality of the car, the insurance could not settle the claim.

In the end, I had to ask the appraisal agency to write it as my reason. In addition, Mr. Chen also said that it was troublesome that the car could not be tested, the insurance company could not pay for it, Tesla could not pay for it, and the traffic police could not issue the accident responsibility certificate, so what should I do if the neighbors next door are all here? In order to settle the claim to the neighbor, the testing agency was asked to set the identification result as the wrong throttle.

Mr. Chen said that it could not be identified, and the result he faced was that the insurance company could not make a claim, and Tesla could not make a claim. It was most unfair for others to hit the next-door neighbor's car. Other people's cars were parked there well and knocked off, and they always had to find someone to settle their claims. It is impossible for the neighbors to admit that they are unlucky. Mr. Chen said that after the incident, he had lost his ability to work, and if his wife wanted to take her 6-year-old daughter, she had no choice but to gnaw it off, recognize the insurance and compensate for the car of the next-door neighbor. This is a basic principle of life, and others are innocent.

For the car owner Mr. Chen's response, netizens have also commented: the survey results are not hot search, but the car owner's explanation on the hot search instead. Some netizens said that it was right for the car owner to do so. Looking at the comment area, some people said that he had cheated the insurance. If the insurance company did not agree to settle the claim, he just dumped the job to the insurance company and asked the insurance company to identify the car owner and told a lie. I believe the insurance company could not find an appraisal agency to identify the car, and finally had to recognize it. Now it's frightening to see Tesla on the road.

Indeed, from last year to this year, Tesla's many accidents were complained by car owners about suspected brake failure, which also made Tesla trapped in a whirlpool of public opinion. Both sides have different views on whether this is the improper operation of the driver or the problem of Tesla's products.

It is worth noting that Tesla has carried out car owner classes in some Tesla delivery outlets to train car owners waiting for delivery.

In addition, Tesla's official Weibo has also constantly pushed some content about the functions of Tesla's car, including "power recovery braking", "matters needing attention of ABS system", "autopilot assistance function", "how to deal with complex road conditions" and so on.

Related article recommendation: Wenzhou Tesla accident investigation results announced: car owners mistook the throttle for brakes

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