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2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)06/05 Report--
Recently, Mr. Wang, the owner of Jiaxing Haining, told the media that he went to the 4S shop to repair his Land Rover more than a month ago. After more than a month, the Land Rover became a "water tiger".
What the hell is going on?
Mr. Wang said: His Land Rover found that Shenxing bought more than two years ago, driving more than 60,000 kilometers. In April this year, I felt that the air conditioner was too small, so I went to the 4S shop on Haining Road for maintenance. Mr. Wang said: "Because this car has been repaired and maintained in this store for two years, the service attitude is very good, so I still come here." However, the day after the vehicle was repaired, it felt that the vehicle was not cooled."
Then Mr. Wang drove the car to the 4S shop and added Freon, although it solved the problem of air conditioning not cooling. But about a month and a half later, accidentally stopped a car, suddenly heard the sound of water. Then open the maintenance and check where the water is. I found that the seat cushion was completely wet. After lifting all the seats, I found that the entire chassis was full of water."
Mr. Wang took a video. After the floor inside the car was removed, it was full of ponding. Mr. Wang described his Land Rover as a "water tiger" with a stomach full of water. After inspection by the staff of 4S shop, it was found that the leaking place was the air conditioner.
Mr. Wang said: "After the air conditioner is turned on, there is water leakage in the air conditioner, and the water flows down the central control panel. After that, the maintenance personnel took out the air conditioning water pipe and said that the pipe leaked. However, Mr. Wang said that he was repaired one and a half months ago. The whole pipe is new, rubber, normal wear and tear, and this will not be broken. Then Mr. Wang asked to adjust the monitoring to see how bad the tube was, but the 4S store staff said the monitoring was broken."
Mr. Wang said Land Rover's air-conditioning pipe would not be so fragile. Was it because workers did not install the pipe at all or did not install it properly when repairing the air conditioner a month and a half ago?
Jiaxing Haining Road Dexi 4S shop manager Li said: "If not installed in place, it should not have this, will be the whole extrusion here, now, according to when we just removed, then removed really cracked, pipe cracks, resulting in water leakage into the inside."
Mr. Wang replied to 4S manager Li: "This tube they split, there is a very small eye, the length is so long, no pressure, smooth natural flow situation, it is impossible to all flow in the car."
Manager Li of 4S Store said that after this happened, the solution they gave was to replace all wading parts free of charge and then give four times of maintenance. Mr. Wang said that he could not accept the plan given by the 4S shop, and Mr. Wang said: "I said that this car did not dare to open, and I did not want to open it for many accessories." As a normal person, I personally think that the car will not be able to drive at the level of blisters in the past month and a half."
Manager Li of Jiaxing Haining Road Virtue 4S Store said: "The customer's vehicle is also close to the number of kilometers of large maintenance, and the entire large maintenance plus other costs are probably more than 10,000 yuan." And said that he has been communicating with customers."
Finally, both parties agreed that after Manager Li reported to the company leaders, he would negotiate again in the near future. We will continue to report further if there is further information.
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