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Mr. Guo of Hangzhou reported to the media that he mentioned a Volkswagen two months ago, which recently caught fire at the place where he worked. According to the fire protection investigation, arson and the fire left at the scene are excluded, and the fire caused by the fault of the internal circuit of the vehicle is not ruled out. After the event, the owner of the car, Mr. Guo, found the 4S store, but the 4S store thought that the statement of fire control was "ambiguous" and wanted the manufacturer to identify it.

Let's take a look at what's going on.

The owner of the car, Mr. Guo, said that the car he picked up at the 4S store of FAW-Volkswagen in Hangzhou on March 15, plus the purchase fee and insurance, cost a total of about 155000. Before the accident, the vehicle had been parked on the edge of the sales office where he worked. The vehicle was notified by colleagues when they found a fire. At that time, the fire was relatively big, and people around them began to remove the rear vehicle after seeing it. According to the video of the incident provided by Mr. Guo, you can see smoke coming from the front of the car and then a fire. The car owner, Mr. Guo, said: after the fire was put out, the door opened and the interior of the vehicle was intact at that time. There are obvious burn marks on the right front side of the car, and the glass is good.

After the incident, the simple investigation and identification of the fire accident given by the fire brigade in Xiaoshan District of Hangzhou City showed that the fire site, the engine cabin on the right side of the front of the car, the cause of the fire, the artificial arson, the fire left at the scene, and the fire caused by the fault in the internal circuit of the vehicle were not ruled out.

Mr. Guo said: the fire protection clearly gave the appraisal results, and the manufacturers did not recognize the report issued by the fire protection, and now the manufacturers have not replied. Mr. Guo told the media that he also asked the 4S store whether the car met the scrapping standard, what to do next, and whether the car caught fire due to a line failure. The 4S store did not give a reply.

Then the media found the 4S store to understand the situation, FAW-Volkswagen 4S store manager Chen said: the report issued by the fire is ambiguous. If you rely on product quality, there is no absolute answer. About this car, colleagues also sent photos of the appearance of the car at the scene to the manufacturer. Judging from the current situation of the car in the current photo, we have made a preliminary technical analysis and judgment on it. The reason why this car is really not like a car line leads to its spontaneous combustion, because these electrical devices are all intact from the outside. It is obvious that this source of fire burns from the outside to the inside. It's not like the line burns from the inside out.

FAW-Volkswagen 4S store manager Chen said: let customers come to the scene to see the manufacturer to do online identification, can not come to authorize 4S store, 4S store will also carry out the whole process video. The vehicle is now in the 4S store, and the online identification of the manufacturer still needs to wait 2 days. Mr. Guo said he would consider it. If there is any detailed news, we will continue to follow up the report.

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