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Recently, the owner of the car, Mr. Hu, reported to the media that he had bought a used car through Renmin car. Before the purchase, Renmin car said that the vehicle was zero transfer of ownership, but it was found that the vehicle had been transferred twice.

Mr. Hu said that on June 8, he took a fancy to a used car on the Renren car platform, which belonged to Changan Suzuki. The vehicle information was written as zero ownership transfer, first-hand car, but when he went to transfer ownership, he found that the vehicle had already been transferred. Mr. Hu took the vehicle registration certificate and indicated that the vehicle had been transferred in 2014. The owner was surnamed Zhang. He transferred ownership again in 2019 and is now the third owner of the car.

Mr. Hu felt that he had been deceived, wasted time and paid more than 30,000 yuan. Then the media and Mr. Hu came to the Renmin strict selection Shopping Mall. The relevant staff said that this was concealed by the car owner. At that time, we did not see the registration certificate. After the re-inspection was passed at that time, both sides confirmed that they agreed before the delivery of the car was allowed.

Mr. Hu, the owner of the car, said: during the re-inspection, he did not tell himself that the vehicle had already passed through the household once. If the other party had said such a thing at that time, he might have considered not taking the car. Then the person in charge of Renren car contacted the car owner by phone, and the owner said, "you look for Renren car as an intermediary. Everyone knows all about my car." It is the Renmin car that did not inform the customer that this is the problem of the Renmin car. As for the information about this car on the Internet, it is posted here by Renren car. I have no right to post things on their Internet. "

Finally, the staff of Renmin car said: they will actively cooperate to communicate with the car owners, and since they have collected this service fee, they have this responsibility. And that the service charge is refundable at any time. With regard to the car owner's purchase fee, Renren car staff said that they will actively communicate with the car owner, go to chat with the car owner, and will reply to the customer within five days.

According to the relevant data: Renren car was established in April 2014, is a collection of used cars, new car trading, financial services, after-sales and other integrated car trading service platform. In the past five years since its establishment, it has completed six rounds of financing, totaling 760 million US dollars.

In recent years, with the rapid development of used car trading market, online platform has gradually become an important channel for consumers to choose and buy cars because of its convenience and diversity. however, it brings many problems, such as false car source, vehicle important information does not accord with reality, overlord clause, consumer privacy disclosure and so on. Therefore, car owners must check carefully when buying a car, and it is recommended to buy it in the regular second-hand car market.

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