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Recently, a Tesla owner posted a video on moments, saying that the automatic rise and fall of his car window was out of control and became soaked in a rainstorm. What made the car owner even more angry was that Tesla believed that the problem with the car was caused by the owner himself and had nothing to do with the product.

Judging from the video, there was a torrential rain outside the car, and the owner held the rising button of the window with his hand, and as soon as he let go of Tesla, the windows on both sides of the front row automatically fell down. The owner demonstrated again that although the owner was holding the up button of the window in his hand, the window was obviously slow and out of his control. During this period, he was holding the up button but dropped. Finally, the window closed, but as soon as the owner let go, the window came down again.

According to the owner's moments, because the windows were out of control, the heavy rain drifted into the car and he was drenched in the car. As a result, the owner restarted the vehicle against a rainy day, but to no avail, so he could only cover the Tesla central control screen with an umbrella. The owner described that there were large trucks around at that time, and he could not see clearly on a rainy day, so he was scared and cried directly in the car. Subsequently, Tesla arrived at the rescue and drove the vehicle to the Binhai Tesla Service Center. During this period, because the window could not be closed, the female owner held the steering wheel with one hand and blocked her face with the other. She could not see the road clearly at all, and it was very dangerous on the way.

What made the female car owner even more angry was that when she was drenched and arrived at the after-sales service center, the first word she heard was "you put something in the control switch of the window." The car owner said that he was drenched by Rain Water because of the vehicle problem, cold and hungry, but the staff of the Tesla service center did not care and directly thought it was the car owner's reason, which made the car owner very cold.

The female car owner said that the after-sales center staff finally decided that it was the owner who poured water into the control panel in the car, causing the vehicle problem and asking her to pay for it herself. In this regard, the car owner said it was difficult to accept, how could he pour water into the control panel? It took them a long time to tear down the car door. How could they pour water into it on purpose?

In response to this incident, some netizens said, "it is necessary to strengthen the training for the weather" and "to strengthen the education for car owners. Do not open Tesla's door on a rainy day", "what happened to Rain Water when Tesla is thirsty?", "car owner: I want to close the window Tesla: no, you don't want to". Some netizens think that "it should be flooded into the water sensor, and the car thinks it falls into the water and opens the window to facilitate escape. But who in a serious car will trigger the flooding sensor when it rains?

However, it should be noted that the above remarks are only made unilaterally by the car owners. as for the failure that the service store thinks is caused by the car owner's problem, or the service store's service attitude, it cannot be verified at present. To the press, Tesla official has not yet responded to this report, we will continue to pay attention!

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