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Car quality network published in june domestic car complaints ranking. According to the published list, the ten models with the most complaints in June mainly came from German and Japanese brands, among which 266 complaints were made by German Volkswagen and 94 complaints from independent Geely Jiaji. Volkswagen continued to dominate the list, while Geely Jiaji complaints were 12 fewer than in May. It is worth noting that the ideal ONE complaint volume broke into the top ten complaints list for the first time, reaching 60.

According to data statistics, in June 2021, only one model of FAW-Volkswagen flag entered the top ten in the list. This model is Tanyue, which has ranked first in April in succession. Tanyue is a heavy SUV model owned by FAW-Volkswagen, with an average monthly sales volume of more than 10,000 vehicles. It is a frequent visitor to the top ten list of SUV market in China. However, sales are good, and there are also many complaints. According to statistics, there were 266 complaints about mountaineering in June this year, double the 130 complaints in May. The main complaint problems include engine exhaust failure, high fuel consumption, etc., among which engine exhaust failure and high engine fuel consumption are the concentrated complaints of vehicle owners. Many vehicle owners report that the fuel consumption of the particle catcher is too high, resulting in weak acceleration, increased fuel consumption, gear shift failure, etc.

What is a particle trap? A particulate trap is a ceramic filter installed in an automobile engine exhaust system that traps particulate emissions before they enter the atmosphere. Simply put, the role of the particle trap is equivalent to wearing a mask for the engine exhaust system, filtering the tiny particles in the exhaust gas, and when it reaches a certain stock, it will automatically burn the captured particles, thus achieving cycle work.

Tanyue has been complained by car owners for many months because of the blockage of particle traps, but at present, the manufacturer has not fundamentally solved the problem, resulting in complaints from car owners. Incredibly, sales rose instead of falling in May. Data show that the sales volume of Tanyue in May is 12584 vehicles, which is twice as fast as the sales volume of 7101 in April.

Geely Jiaji ranked second in the number of complaints, second only to the public to explore the mountains. Jiaji is Geely's first MPV model, which is of great significance for Geely to enter the MPV market, but its sales volume is not good. Compared with Wuling Kaijie, Baojun 730 and other models, there is still a big gap. From the complaints, it mainly includes audio-visual system failure, vehicle-mounted interconnection failure, navigation problem, imperfect service process and system upgrade problem. The above problems will not cause serious accidents in the vehicle, but they will have a great impact on the driving experience of the owner.

Japanese brands have three models on the list: Honda Accord, Honda Fit and Toyota Corolla. Honda Accord main complaints are tire wear, engine oil leakage Honda Fit main complaints are engine abnormal noise, engine can not start, Toyota Corolla main complaints are transmission crash, transmission abnormal noise.

In addition, the new car power has a model on the list, the model is ideal ONE. The content of the complaint is: concealing relevant information, sales commitments are not fulfilled. On May 25,2021 ideal ONE models came on the market, and the new car was upgraded in terms of configuration, priced at 338,000 yuan and 348,000 yuan. The new model has not changed much in appearance and interior, mainly adjusting and upgrading the software, hardware and configuration of the auxiliary driving system. However, although the price of the new model has been raised by 10,000 yuan, but in exchange for the upgrade of software and hardware and configuration of the auxiliary driving system, many car owners think they have become the ideal car to clean up the inventory model of leek, book or pick up the car soon owners think the ideal car sales cheated them. Many car owners claim to be unaware of the launch of new models, and sales clearly inform them that there will be no modified models on the market before picking up the car. Subsequently, the ideal car official gave a software and hardware upgrade plan for the 2020 ideal ONE owners, but the upgrade plan did not satisfy the old ideal ONE owners.

It is worth noting that, on the list of the top 30 automobile complaints, the ideal ONE complaints of FAW-Volkswagen and ideal vehicles rose rapidly last month, and the problems were more prominent. The users mainly complained about engine exhaust failure and high fuel consumption. Ideal ONE is complained of concealing relevant information and sales promises are not fulfilled.

The automobile complaint list is ranked according to the number of complaints. Theoretically, the models with high sales volume and large quantity are more likely to be listed on the list. However, the models on the list cannot completely explain that their quality is lacking compared with other models. What is more important is that they reflect the objective problems existing in the car, which is also worthy of attention by consumers and manufacturers.

According to the list of automobile complaints in June, complaints about old problems of some models still exist, and complaints about new models are added. We also hope that manufacturers can find out the reasons and give a clear statement to the majority of car owners. After all, public praise is established for a long time and will also affect the future development space. We will continue to pay attention to the follow-up official statement and handling situation.

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