AutoBeta(AutoBeta.net)07/20 Report--

The owner, Mr. Yin, told the media that he had sold a 2012 Volkswagen Golf at an online auction for 30,000 yuan. Mr. Yin said he took the picture without seeing the real car at that time, but later found that the gap between it and the imagination was so big that he didn't want it. The car dealers said that the auction page has a reminder that they should be contacted before the auction, and then decide whether to bid or not after looking at the car on the spot.

On July 11th, Mr. Yin reported that he sold a 2012 Volkswagen Golf car for 30,000 yuan on the Alibaba auction platform. Mr. Yin said that he had not seen the real car before the auction, and the other party contacted him after the auction. Mr. Yin said: the car is completely different from what he thought. And the inspection report did not tell me in advance, after placing the order, it said that the firmware of the vehicle had not been seen, and the other party said that the inspection report had not been put in. As a result, when Mr. Yin looked at the inspection report, there were three records of soaking, three records of collisions, and many records of apparent car damage, which was too far from what he actually imagined.

From the pictures at the scene, we can see that the car has many scratches and collision marks, the left rear light has been broken, and there is mildew in the door. According to the test report of the vehicle, three of the five water immersion tests are abnormal. Mr. Yin said he had no knowledge of the situation before the auction. In the car auction page, you can see a lot of car photos, consistent with the actual situation, but did not see the test report.

Manager Zhang Zhang of Hangzhou car Xianyu said on the matter: "We will show all the basic information of the car, the video and pictures of the car, and then the contact numbers and venue information of all the remaining dockers." all the fees will be clearly available. It is written on the test report that we have, they call us, we can find a third party to test and pull a test report form, because the third party test sheet in this system is too large to be inserted, so they want to contact us in advance. We send them the link. " Zhang, manager of Hangzhou car Xianyu used car, said that they made a clear reminder on the auction page that bidders should contact them before bidding and see the car on the spot before deciding whether to bid.

Mr. Yin said he didn't contact each other because he trusted them. In addition, Mr. Yin also pointed out that his bidding price was 30,000, but now he had to pay other fees if he wanted to take the car. He did not want the car and wanted to refund the 3,000 yuan deposit he had previously paid. Manager Zhang said that according to the regulations, if not after the auction, the deposit will be forfeited. As for the other fees mentioned by Mr. Yin, they are all stated on the auction page and have a basis. Manager Zhang of Hangzhou Love car Xianyu: "he didn't get in touch by phone and didn't come to the venue, and then I don't know what their demand is now, which makes me refund the deposit for no reason. He belongs to unilateral breach of contract. If because we have any specific hidden expenses, as they say, we have hidden fees. If you go to the store, we will add other fees, then we can refund them all to you unconditionally." But now we are very clear about all the expenses, and we can't find any problems with us now. "

Mr. Yin disagreed with Manager Zhang's statement, saying that the situation would be reflected to the market regulatory authorities later.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat