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Dongfeng Peugeot issued an apology after being accused of "false rescue heat".

2024-11-24 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)07/23 Report--

In response to netizens questioning the "fake rescue", Dongfeng Peugeot said publicly through its official Weibo that it admitted that there were deficiencies in rainstorm rescue work in Henan Province.

As we all know, there has been continuous torrential rain in Henan Province recently, resulting in serious floods in many areas of the province. The sudden rainstorm made people all over the country focus on Henan Province. In the face of the disaster, many car brands have rushed to help, including BYD, Geely, the Great Wall, NIO and so on. At the same time, they have also opened rescue services, providing rescue vehicles, trailers, food and other daily necessities, so as to alleviate the urgent needs of the people in Henan.

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As one of the car companies, Dongfeng Peugeot also hopes to contribute to the disaster. At noon on July 21, Dongfeng Peugeot's official Weibo announced that in response to the disaster, Dongfeng Peugeot started emergency rescue services, providing rescue vehicles, trailers, food and daily necessities, and announced a 24-hour emergency telephone number.

However, after the release of rescue service information, several netizens revealed that they were told not to provide aid and supplies when they called the rescue number provided by Dongfeng Peugeot. To this end, many netizens questioned Dongfeng Peugeot's "release of false rescue publicity" and "disaster fever". In the face of questions from netizens, the official Weibo said again, "for this emergency rescue, a rescue team has been set up, and arrangements have been made to deploy rescue vehicles and materials to respond to rescue needs as much as possible."

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Some netizens said, "so? Send Weibo first if you are not sure? Is it spontaneously trying to save people and want to help, or is it hard to get off a tiger now? " "it takes three hours to communicate? You can't make a fart if you don't communicate well! " Some netizens even said directly, "strange netizens are angry!" The whole city of Zhengzhou is without power! Making every phone call is very valuable! Once there is no electricity, it will be lost! Some people have only a little electricity left on their cell phones, cold, hungry and cold. They trust you to make a call for help, and the result is a cold denial. A big enterprise, shouldn't it communicate well and then issue a statement? "

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At 23:59 on July 21, Dongfeng Peugeot officially issued an apology: in response to this emergency rescue, a rescue team has been set up, and rescue vehicles and supplies have been arranged. at the same time, I would also like to express a deep review and reflection on the deficiencies in the previous rescue work in Henan and extend my most sincere apologies. As of 24:00 on July 21, Dongfeng Peugeot had accepted the consultation, emergency rescue and service needs of 166people and customers, implemented a total of 106vehicles, and simultaneously distributed food, drinking water and other daily necessities according to the demand, it said.

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Some netizens said, "as long as the rescue work has been done, originally we all have the same goal, Henan refueling", "thousands of calls for her to come out shyly!" A correct attitude is the first step. In response to the incident, some people in the automobile industry said, "when it comes to disaster relief, enterprises should not have this kind of problem at all, which also shows that enterprises have loopholes in the social service management system."

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