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Recently, a car owner reported to the media that on March 8, he ordered a Land Rover sports version in a 4S store in Yuantong, Zhejiang Province, and paid a deposit of 10,000 yuan. When I went to pick up the car on June 15, the other party suddenly offered to raise the price by 10,000, otherwise I couldn't lift the car.

According to Mr. Li, the owner of the car, "on the day of picking up the car, the 4S store already gave the keys and looked at the car, but on the same day, it said that the car could not be carried away. It had to be increased by 15000 to be able to pick up the car." The reason given by the 4S store is that this vehicle is a new model in 2021 and it has added several configurations. " As can be seen from the receipt from Zhejiang Yuantong 4S store provided by Mr. Li, it says that he received a deposit of 10,000 yuan for Mr. Li's car on March 8. In the car sales contract, it is indicated that the model is found in the sports version 2.0 performance version, the price is 276200 yuan, the delivery time is the car to pick up the car.

Mr. Li also took out his chat conversation with the 4S store sales, saying that the 4S store sales had not mentioned to him about a 15000 price increase before that. In addition, Mr. Li said that on the day of the failure to pick up the car on June 15, the sales of 4S stores had informed Mr. Li through Wechat that its content was: "because the 2020 model has been stopped production, now the manufacturer's production and arrival are 2021 models, four new configurations have been added, after negotiations with customers were fruitless, unable to fulfill the contract to deliver the vehicle, now unilaterally terminate the contract with the customer, and hope the customer will come to our company for a refund as soon as possible."

Mr. Li also responded: "Please deal with the compensation for breach of contract damages of 10,000 yuan and the refund of the deposit of 10,000 yuan as soon as possible." It is worth noting that it is agreed in the automobile sales contract that if Party A proposes to terminate the contract with Party B after receiving the deposit, Party A should double return the deposit to Party B. Mr. Li said that since the salesman has notified in writing that the 4S store wants to terminate the contract unilaterally, it should double the deposit in accordance with the contract.

Subsequently, the 4S store manager asked the salesperson to explain why he did not communicate the price increase with the customer in advance at that time. The salesman said that the change must have informed the customer, but the specific car price will not be known until the manufacturer announces the price, which they do not know in advance. On the other hand, Mr. Li said that he had been waiting for more than three months, and it was impossible for his salesperson not to know the price of the 2021 model. He felt that the salesman deliberately said that he wanted to increase the price by 15000 when he picked up the car. He wanted to become a fait accompli and let himself pay the bill.

Then the 4S store manager said that by communicating with the manufacturer, Mr. Li could pick up the car at the original price and send it twice for maintenance, but it is still available now and it will take a month or two. Mr. Li said that he could not accept the proposal put forward by the manager of the 4S store, saying that the price of the 4S store was irresponsible to the consumers. He wanted to terminate the contract at any time and unilaterally raise the price without communicating well with the consumers beforehand.

Finally, due to the more sincere attitude of the 4S store manager, Mr. Li said he also took a step back. Mr. Li accepted the 4S store's refund of 10,000 yuan deposit, plus compensation of 1,000 yuan and some small gifts.

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