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Recently, some car owners reported to the media: their new Chery car, driving for half a year appeared brake failure, they do not dare to drive any more.

According to the owner, he spent more than 60, 000 on a Chery eQ1 new energy car in November last year. There was an accident while driving on the road in May this year. It was raining heavily that day, and the car was not driving very fast. I happened to wait for a red light at the intersection. When I stepped on the brakes, I found that there was something wrong with the braking system. I immediately rear-ended the car in front of me and took full responsibility. On May 27, the trailer from the 4S store was identified, and the other side said that there was something wrong with the car's braking system. Then the 4S store repaired the vehicle, but what the owner did not expect was that after the car was repaired, ten minutes after driving, the vehicle showed fault again, and the car screen showed that the high-voltage power outage was blocked. After the failure of the vehicle, the female owner contacted the dealer, who told her that there was something wrong with the battery of the vehicle and that the battery needed to be replaced.

As for why the car was "blocked by high-voltage power outages", Zhang, the after-sales manager, said that what happened was not understood here, because it was accepted from the second time. After testing by relevant personnel, it was found that there was no problem with the owner's vehicle. It is mainly due to the excessive battery pressure difference caused by the low power of the vehicle that the fault code of the high voltage system is cut off.

However, for the after-sales manager's explanation, the car owner said he did not agree, since there is no problem with vehicle testing, then why there is a high-voltage system cut off the fault code. And at that time, the power displayed on the dashboard was still sufficient, and it could not be due to the low power supply that caused the vehicle to have problems. After-sale manager Zhang said: it is not that there will be false electricity in a few days, there will be pressure difference, it is possible to put false electricity in a few days, the pressure difference may be. Eight out of ten customers may tell you that this car may be like this. That is, after a long time, there is virtual electricity, resulting in differential pressure.

At present, the demand of the car owner is that it is best to return the car. The car owner said: "because the brake failure caused me to have a shadow in my heart now, I dare not drive." At present, Manager Zhang, the after-sales manager, said that he had transferred the customer's request to the manufacturer, but the reply above indicated that it did not meet the standard or process of returning and changing cars by the three-package method. In order to promote a quick resolution of the matter, the car owner also called the Chery customer service hotline, and the customer service staff said that they had reported the problem to the company, and we will keep an eye on the follow-up situation.

It is understood that the Chery eQ1 is a pure electric minicar owned by Chery New Energy. The new car sells for 5.99-83900 yuan. It is equipped with ternary lithium or lithium iron phosphate batteries and has two kinds of battery life: 301km and 408km. Related data show that Chery eQ1 sales in June was 6317 and the cumulative sales from January to June were 24467 vehicles.

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