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2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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Recently, the owner of the car, Mr. Lai, reported to the media that he bought a Porsche Cayenne New Energy car in March this year, and problems continued less than half a year after the new car was bought. The generator, air conditioner, remote control keys, and so on broke down one after another and were sent to the 4S store for repair. but it can't always be repaired. There is no news for more than a month, such as related accessories, and I don't know when it can be repaired. Mr. Lai said he wanted to change cars, while 4S store staff said: your car has not broken down enough to meet the standards of changing and returning cars.
Subsequently, the relevant media and the car owner came to the Porsche 4S store in Panyu, Guangzhou, and its staff said that the air conditioner broke down because of the sensor problem, not only your car, but also the taycan, Paramera, as long as it was hybrid, the electric one was all broken. The media staff asked about the staff's answer: since they knew there was a problem, why not recall it. A staff member of the Porsche Center in Panyu, Guangzhou, said: it is possible that the recall will be held later. In this regard, Mr. Lai questioned that since 4S knows that this car has quality problems, it is a common fault of this car. Why doesn't the manufacturer recall all the time. We have to wait until the car owner finds out that there is something wrong.
Porsche official customer service replied: if the 4S store can not judge and deal with the relevant problems, the store can communicate directly with the manufacturer's technical department through internal channels to request technical support, and then will return to the store. The store will also communicate the relevant situation with customers further.
In response to this matter, some netizens said: mixed Cayenne is really a trick to a lot of people, Porsche has a lot of mixing problems. Another netizen said: the goods of Liangtian and Liangtian are the most advanced in this world, but they don't believe in buying the so-called luxury brand hybrid cars.
We will also continue to pay attention to the situation reflected by Mr. Lai and the follow-up situation.
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