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Mr. Xie, the owner of Huzhou car, bought an Audi A5 in Hangzhou Aotong 4S store. It is supposed to be a happy thing to buy a new car, but Mr. Xie is not happy because the Audi engine fault light is on frequently. I have to go to the 4S store in two or three days. What on earth is this?

Mr. Xie reported to the media that the car was picked up on August 10, and the fault light of the engine of the 4S store lit up as soon as it was turned on. The 4S store said it wanted to test it, and it took almost an hour to test it, indicating that it was the fault of the sensor. And help Mr. Xie eliminate the fault light.

After that, Mr. Xie drove the car home, but on the way home, the engine fault light of the vehicle lit up again. Mr. Xie contacted the 4S store again, and the 4S store maintenance staff said that it was still a sensor problem, and then replaced the sensor on the vehicle. After replacing the sensor, there was no problem with the test drive of Mr. Xie's vehicle, so he returned the car to Mr. Xie. However, Mr. Xie, who had just got the car, drove less than 200 meters, and the engine fault light came on again, and Mr. Xie had no choice but to send the car back to the 4S store. 4S store staff said that the sensor has been replaced, may be a problem with the connection pipe, there is rubbish in the tube to clean up, 4S store also disposed of and gave Mr. Xie a bottle of fuel treasure to add when refueling.

Mr. Xie drove directly to the gas station to refuel. After filling up, Mr. Xie was ready to drive home, but he drove less than 70 kilometers on the way home, and the vehicle engine fault light came on again. Mr. Xie contacted the 4S store again, and the 4S store asked Mr. Xie to check again the next day. Mr. Xie also went to the 4S store as scheduled, but Mr. Xie said he didn't want to repair the car any more. He spent nearly 400000 to buy a car for enjoyment. As a result, he was serving the car and had to send it to the 4S store every day. Based on this, Mr. Xie hopes to replace a new car.

Hangzhou Aotong 4S store after-sales service staff said: I have communicated with Mr. Xie to replace a car for Mr. Xie. He said that Mr. Xie's request was legal and compliant and agreed to change cars. For this matter, some netizens said: it is very good to agree to change cars, which indirectly advertises Audi. Another netizen said: as soon as the media comes, change cars as soon as possible.

But as for what is wrong with the car, there have been many failures, 4S said it is difficult to say. However, Mr. Xie said: "the problem is still the previous problem, they did not solve it, the 4S store felt that there might be a fault, so they changed the car for me." At the same time, Mr. Xie said that he accepted the proposal of the 4S store.

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