AutoBeta(AutoBeta.net)08/25 Report--

According to 1818 Golden Eye report, Mr. Hu of Zhejiang spent 140,000 yuan to buy a cold gray color MaiRuiBao XL, cold gray color MaiRuiBao XL is a bit difficult to buy, asked several 4S stores, only Zhejiang Yuantong Lantong 4S shop has a car. Before lifting the car, Mr. Hu clearly stressed that he did not show the car, and also marked "no display car" on the car three-package certificate. However, just picked up the car soon, there are Mai Rui Bao XL car friends suspect, Mr. Hu bought the show car.

Mr. Hu said that the next day after picking up the car, he drove to 4S shop decoration and met two car friends who had just bought MaiRuiBao XL. According to car friends, the 1.5T cold gray color MaiRuiBao XL is not available, the store only has a 360 reverse image of the exhibition car. Motorists also said that they also wanted to buy this color Mai Rui Bao XL, earlier than Mr. Hu came to the 4S store, but was told that there is no car, only a 360 reverse image of the exhibition car. At the same time, car friends also sent Mr. Hu at that time show car pictures, think Mr. Hu bought is the store show car.

Why suspect a show car? Mr. Hu said that in the photos sent to him by his friends, there is a yellow dot on the front wheel of the exhibition car, and the position of the yellow dot is basically the same as that of the yellow dot on the front wheel of his new car. At the same time, Mr. Hu also looked at other Mai Rui Bao XL, each front wheel is yellow dot, but the yellow dot position is different.

In response to the above doubts, the sales consultant of 4S shop said that the yellow dot alone is not enough to prove that Mr. Hu's car is an exhibition car. There was indeed a cold gray color Mai Ruibao XL exhibition car before, but the exhibition car has been sold out. When the reporter proposed to take out the exhibition car information and Mr. Hu for comparison, the sales consultant said there was no exhibition car record. The reporter asked how to confirm whether the car sold was an exhibition car, and the sales consultant responded,"We are selling according to the new car, and there is no saying that the exhibition car is the price of the exhibition car."

When asked if consumers would be told whether they were selling a show car or a brand new car before picking up the car, the sales consultant also made it clear that he would not. Then the store will not record the exhibition car, and will not inform the consumer whether it is an exhibition car before picking up the car. How can you have the confidence to mark "no exhibition car" on the three guarantees certificate?

What's the difference between a new car and a show car? As an exhibition car, consumers will definitely use some functions before buying a car, such as the opening and closing of doors, such as the opening and closing of windows, etc., which are the differences between new cars and exhibition cars. In addition, as a 4S shop, perhaps in the store's view sold is a new car, but consumers often do not think so, consumers have the right to know whether they buy a brand-new car or a show car.

From this incident to see, At present Mr. Hu bought whether is the exhibition car is still unknown, All this is only based on Mr. Hu to the existing information some speculation, But from the 4S shop service and management level, Is really insufficient, The most direct is consumer's right to know is not guaranteed, Can't ensure oneself buy is brand-new car or exhibition car. In view of this incident, the sales consultant said that he would feed back to the superior, try to find out the information of the previous exhibition car, and explain it to Mr. Hu. However, Mr. Hu does not recognize the sales statement, has reflected the relevant problems to the regulatory authorities.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat