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Recently, from the car quality network, we can see that many car owners have complained about the blockage of SAIC-Volkswagen Tuguan L particle trap. In July, the number of complaints about Tuguan L reached 85, ranking third in the list of complaints. the complaints were soaring fuel consumption caused by blocking and sweeping of particle traps, failure of start and stop system, exhaust failure, body accessories and electrical appliances.

A car owner posted a post saying: the particle trap is blocked, resulting in a sharp rise in fuel consumption. There are more than 20 oils for 100 kilometers. He will deviate to the right when he turns. The first time to go to the first insurance with the after-sale said that the direction deviated, after-sale in the case of no inspection directly replied that the normal phenomenon! If you don't believe in the direction of a car leaving the factory, is it possible to joke about the lives of consumers? I hope SAIC Volkswagen manufacturers will pay attention to this problem!

Another owner said: after two months of normal driving, the fuel consumption of the vehicle has more than doubled, and the vehicle acceleration is weak. 4S store said that the particle trap is blocked. I hope SAIC Volkswagen will recall and not let consumers pay the bill.

SAIC-Volkswagen also replied: with regard to customer complaints, our company has arranged for corresponding dealers to communicate with customers, and the final situation or results will be fed back to your network as soon as possible.

At present, car owners say that the solution to the congestion of particle traps is to run the highway and go to stores to regenerate, but car owners say neither of these methods is applicable. Because running the highway is a palliative and keeping 80 yards on the highway for half an hour greatly increases the danger, and there is not so much time for drivers of short-distance drivers in the city to run the highway. Another in-store regeneration scheme, according to car owners, can not be done until the lights are on, but some car owners say that even if the lights are on, rebirth in the store is not recommended, because 3000 running half a point is quite harmful to the car machine.

What is the particle trap of a car? Particle trap, also known as gasoline engine particle trap (Gasoline Particulate Filter, hereinafter referred to as "GPF"), its function is to capture carbon particles and other small particles before they enter the atmosphere, so as to meet national or local emission standards. It is understood that GPF can capture more than 90% of the soot produced by the engine. After the adsorption amount of particles reaches a certain degree, it can burn at high speed and become harmless carbon dioxide emissions. To put it simply, GPF is equivalent to wearing a mask to the engine exhaust system to filter the tiny particles in the exhaust. When it reaches a certain stock, it will automatically burn the captured particles, thus achieving cycle work.

It is worth noting that on August 20, SAIC-Volkswagen's new Tuguan family officially launched, of which Tuguan L launched a total of six models with a price range of 21.58 yuan to 281800 yuan. Compared with the old models, the new car has adjusted the forward grille, front enclosure and headlight group. In other respects, it is not much different from the models on sale. I do not know whether the new model will also have this problem, this has yet to be verified by the market. Tuguan L is a medium-sized SUV owned by SAIC-Volkswagen, and its main competitors are Buick Oncoway, Honda Crown Road, Volkswagen Tanyue and other models. According to the relevant data, the sales volume of Tuguan L was 5884 in July, and the cumulative sales from January to July was 70141 vehicles. It is not difficult to see that Tuguan L still has a certain impact on the sales of Tuguan L after the middle protection research test event. Secondly, the shortage of chips also affected its sales. As for the problem of Tuguan L particle trap complained by car users, I also hope that manufacturers can find out the cause and give the majority of car owners a clear explanation. After all, word-of-mouth is established for a long time and will also affect the development space in the future. We will continue to pay attention to the follow-up official statement and handling situation.

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