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Audi hit the guardrail airbag and did not eject the dealer: the manufacturer said "did not eject reasonably"

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)09/04 Report--

As an important safety protection device on the vehicle, airbag can evenly distribute the impact force on the head and chest, prevent the fragile passenger body from directly colliding with the body, greatly reduce the possibility of injury, and effectively protect passengers. However, there have been media reports recently that Audi hit the guardrail at high speed and the front was seriously damaged, but the airbag did not pop up.

It is reported that on the afternoon of July 29, Mr. Tian was driving an Audi Q5 on the highway back to Guiyang when the vehicle suddenly lost control and crashed into the guardrail on the roadside, leaving the front of the vehicle completely unrecognizable. What Mr. Tian didn't expect was that the airbag of Audi Q5 didn't pop up after such a tragic impact. There were five people in the car at that time, three of whom were injured to varying degrees. From the photos of the accident scene, the front face and engine compartment of the vehicle were completely damaged, the right front wheel was also knocked off, and the right front door could not be opened.

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After the incident, the dealer found an evaluation company to the owner Mr. Yang to analyze and identify the reasons why the vehicle airbag did not pop up. According to the appraisal report, the appraisal opinion is that the collision intensity has obviously exceeded the design value, but the vehicle airbag system cannot detect the collision signal normally, resulting in the seat belt cannot be tightened and the airbag cannot be opened. Mr. Yang believes that this is a quality problem with vehicles.

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However, dealers do not think so. Guizhou Siyang Xingao Automobile Sales Service Co., Ltd. is the after-sales service department manager Qiu said that according to the customer feedback photos, we feedback to the manufacturer, the manufacturer to our conclusion is "airbag does not explode is reasonable." As for what does it mean that "airbags don't explode reasonably"? The manager said,"It doesn't mean anything, he just told me that."

As for the content of the "appraisal report", Manager Qiu said that the "appraisal report" is not the "appraisal report". Manager Qiu said that what was written here was an appraisal opinion, which was not clearly stated at all. This appraisal was ambiguous and could not be called an appraisal report. In addition, Manager Qiu also said that after Mr. Yang bought this car, he had maintained it in the store five times in total. Since 2017, this car has not been maintained in 4S shop. As for whether there were accidents or repairs in the middle, they did not know.

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At present, the manufacturer suggested that Mr. Yang take judicial procedures to solve this problem. Mr. Yang said that since Audi manufacturers insist so, he can only defend his legitimate rights and interests through litigation.

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For many consumers, after the vehicle was hit hard, the airbag should pop up, especially like this Audi Q5 front hit so badly, but the airbag did not pop up, why did not pop up,"airbag does not pop up reasonable" What is reasonable, we also want to know. In response to this incident, some netizens said that "there was no collision point","there was a problem with the vehicle", and some netizens said that "the airbag did not pop up, the driver and the co-driver were not seriously injured, indicating that the impact force was not too large at that time, and the side explanation did not need to pop up the airbag to protect it." What do you think of this incident?

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