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Recently, the owner of the car, Mr. Xiao, reported to the media that he had a Porsche Cayenne. Since he bought it, the car has often run out of electricity and won't start. Mr. Xiao spent 1.19 million yuan on a Porsche Cayenne in Jiaxing last November. "the car ran out of electricity a week or so after it was bought," Mr. Xiao said. then drive to the Hangzhou West Lake Porsche Center on Shaoxing Road in Hangzhou.

Mr. Xiao said that the condition of the car at that time: the car had no electricity, the key could not be pressed, and it could not catch fire. Later, a rescue call was made, and the rescue was charged for the first time, saying that it was charged first to see if there was something wrong with the new battery of the new car. But not long after the car was recharged, the car ran out of power again, and later the 4S store said there was something wrong with the driving recorder. Mr. Xiao said: this driving recorder was installed in the 4S store, and this must be installed. After coming here to check, the 4S store said that the driving recorder was not properly installed and there was electricity leakage. Later, the 4S store replaced a new recorder. But after it was repaired, in August this year, the vehicle ran out of electricity again.

This time, the 4S store said it was due to a leakage of an electronic module under the seat. "the electronic module controls the rescue button, and the 4S store says that after the fuse is pulled, the vehicle will not leak electricity," Mr. Xiao said. In other words, if you want to avoid leakage, the emergency button can no longer be used. Pulling the fuse will affect your safe driving, Mr. Xiao said.

At present, Mr. Xiao's car is still parked in the underground parking lot of the West Lake Porsche Center in Hangzhou. Mr. Xiao said that his car was delivered on August 21, and it has been more than 10 days since then, and Porsche has not yet given a clear explanation. 4S store said that there is no stock in the world now, and it can't give a definite time.

Subsequently, Teng, manager of the marketing department of Hangzhou Xihu Porsche Center, said in an interview with the media: because the order needs to be ordered, and the order takes a cycle, the customer's vehicle will be repaired immediately when it arrives. When it comes to this length of time for accessories, let's see if we can further communicate with the orderers so that we can provide accessories to customers as soon as possible. due to some reasons of the epidemic, some accessories do take a relatively long time. Generally, if it takes a long time, they are ordered directly from Germany and then shipped to China.

Manager Teng said that at present, the 4S store has put forward two plans for Mr. Xiao to choose from. The first plan: customers rent cars themselves, and then according to our car rental standards, later customers provide car rental invoices and contracts to us, we can be reimbursed. The second plan: provide the scooter to the customer, and then we will get in touch with the car rental side. At that time, the customer only needs to sign our car rental agreement and pay our car rental deposit. After the later vehicle maintenance is completed, we will return the deposit after the customer returns the car. However, Manager 4S Teng said: Mr. Xiao is not satisfied with both options and will continue to communicate with customers to negotiate a plan agreed by both parties.

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