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Recently, the owner of the car, Mr. Wang, reported to the media that he spent 436000 yuan to buy a 2.0T engine Jaguar F-Pace at the Jaguar Land Rover 4S store in Hangzhou Lutheran. The new car trembled and 4S refused to return the car.

What's going on? Mr. Wang said that at the time of the test drive, the 4S store provided the test drive vehicle is version 3.0, and the test drive version 3.0 has no stability and abnormal noise. However, after the trial drive version 3.0, I bought the 2.0T version of the vehicle, but there are related problems.

Mr. Wang said: on the seventh day, the car mentioned on August 1 found the sound of idling "buzzing" when it was at a low speed. when it stopped in the garage and went into idling, the air conditioner was turned on and the whole garage was vibrating. The window glass will also shake, and the steering wheel will make a "thump" sound. Mr. Wang said that he was worried about the serious failure of the vehicle and that it would have an impact on people's health and asked to return the car.

In this regard, manager Shen, head of the 4S store, said that Mr. Wang's situation really did not meet the requirements of returning the car, because it was all a sensory problem. And personally, I feel that the problem of vehicles is not serious and is within the normal range. Because for cars with 2.0 engines or even cars with lower engines, if there is a relatively large load, such as turning on air conditioning in summer, there will be slight jitter, but it should be OK on the way, that is, idle speed, which will be a little more obvious. In addition, Manager Shen said, since it is under warranty, we promise to fix it.

However, for this plan, Mr. Wang said he could not accept it, and the 4S store said it would report the relevant situation to the manufacturer. We will also continue to pay attention to the follow-up situation.

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