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On September 28th, ideal car owners posted on their Weibo that the ideal One windshield had major quality defects, which were changed once a year. The ideal person concerned said that it was easy to break because of the angle of the windshield. In addition, the owner also said that the windshield first burst a point, and then a crack. It is recommended not to film the ideal One windshield, it is simply consumable. Judging from the photos released by the car owner, the windshield of the vehicle does, as the owner said, crack a small spot at first, and then the gap is constantly enlarged and lengthened.

And under this Weibo, there are many ideal riders who leave comments saying that their glass has also been cracked, and some riders say: my main driver's glass has cracked automatically, but the ideal is to change it for me free of charge. One of the riders said: it's really crispy. I've been hit, too. Another rider said: mine is broken. I didn't change it. Instead, I put a film on it.

As can be seen from the list of maintenance costs posted by car owners, if there is no insurance claim, the price for a replacement of the front windshield assembly is about 5600 to 5880. Some media personages have consulted the ideal customer service staff on this matter, and the staff member responded that the windshield is toughened glass, which is usually very strong, but the possibility of quality problems is not ruled out. In addition, it also said that the glass is made abroad, and no customers have reported batch problems at present. With regard to the cracking of the glass without external interference, the staff member said that if the glass is stimulated with cold water after the sun, or if the glass is cleaned with hot water in winter, it may cause the glass to crack, but it may not occur every time, and there is a certain probability. In view of the handling of the incident, it is suggested that if there is a problem with the windshield, you can check it first, and if it is a quality problem, you can find after-sales treatment.

According to the relevant data, all the natural cracking of the glass must start from the edge of the glass, the main reason is that the laminated glass is heated and cooled in the processing process, the glass will produce internal tensile stress and surface compressive stress. The two forces are stable in the state of mutual balance, otherwise self-cracking will occur. This is why we must hit the edge of the glass with a broken window hammer, because this position is the most fragile and it is easy to break the balance inside the glass. In addition, if the internal defects of the original glass material or the uneven heat treatment process result in uneven internal stress and local stress concentration of toughened glass, under the influence of external environment, such as excessive internal and external temperature difference, automatic cracking of glass may occur. At present, in view of the situation reflected by this car owner, ideal Automobile officials have not made a further response to this for the time being, and we will keep our attention in the follow-up.

It is worth noting that in the past two months, according to the delivery volume announced by the ideal official, it has exceeded that of Xiaopeng Motor and Ulay Motor. In August, ideal cars delivered a total of 9433 ideal ONE, with a total delivery volume of 48176 ideal ONE from January to August in 2021. From the perspective of temporary sales growth, the ideal is indeed rare, but building a car is a protracted war, and more efforts are needed for the ideal car at this stage.

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