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According to the latest data from Automotive quality Network, the auto industry has counted the ten models with the largest number of complaints in the past month. According to the published list, the top 10 models with the most complaints are mainly from independent brands, such as BYD Han, Harvard H6, Geely Boyue, BYD Song New Energy, Guangzhou Automobile Aion S and so on.

In terms of models, the model with the highest number of complaints in September was BYD Han, which ranked first on the monthly complaint list for the first time in history, with a total of 98 complaints in that month. the main problems of complaints are audio-visual system failure, sales fraud, vehicle interconnection failure and so on.

Some car owners reported that at the beginning of its listing, BYD Han advertised it as the global debut model of Huawei 5G, but all the products delivered so far do not have 5G functions, the processors are old, and the response speed for daily use is slow. The 5G function is a big selling point when a large number of car owners, including myself, choose this product. Although the function of the product delivered at the beginning of the market is not in line with the publicity, I hope that BYD can launch an upgrade plan as soon as possible and take the initiative to assume responsibility. upgrade the car machine for the car owners who have already picked up the car, and fulfill its promise to many car owners before the product is put on the market.

As we all know, thanks to three generations of in-house sales, Harvard H6 has been ahead of other SUV models in the SUV market, but as an independent brand model, it seems to have a lot of problems. In September, Harvard H6 ranked second with 90 complaints, due to system upgrade problems, battery failure, gearbox abnormal noise and setback, car body rust, audio and video system failure, instrument failure, steering noise and other problems, was complained by a number of car owners. Some car owners reported that the tank 4011 and the Haver Dog could all use the pushed H6 (including the round dial, carplay), and the third generation H6 in mid-August was only given 100. as the H6, which is responsible for Haver's sales, was dragged on, there was no integrity, and there was no fota system once, and I hope the manufacturer would upgrade the firmware. In response to this problem, Great Wall Automobile manufacturer replied: the car machine system is currently being tested, after the test is completed, it will be pushed to you as soon as possible, please wait patiently.

In addition to the above two independent models, GAC Aion S and BYD Song PLUS New Energy also appear on the list. The number of complaints against GAC Aion S this month is 90. The main complaint problem is that the mileage is not correct. Car owners complain that the actual mileage and driving range are seriously inconsistent with manufacturers and dealers for more than a year. Guanxuan can only run about 260km for 510km. Song PLUS New Energy was complained by car owners because it failed to deliver on its promise. According to the feedback of car owners, the pick-up time sold to BYD can not be cashed in the case of insufficient production capacity.

In addition to the above independent models, Nissan Xuanyi, Honda Civic, Toyota Leiling and Honda CR-V also appear on the list. Xuanyi is the king of sales of compact joint venture sedan chairs, mainly complaining about gearbox faulty lights, setbacks and air-conditioning problems, which are old problems that do not affect Xuanyi's continued best-selling performance at all. Honda Civic ranked fourth in the list of complaints. From the point of view of the complaint, the tire peeling problem of the 2019 Civic seems to be more serious, and many car owners have this problem, which deserves the attention of Dongben manufacturers. In addition, oil leakage in the gearbox and stuck steering system have also been complained by car owners.

From the September car complaint list, independent brand models obviously occupy the mainstream, Biadihan, Harvard H6, Geely Boyue and other models have become the worst-hit areas of complaints, while the old problems of some models still exist, and new complaint problems are also increasing. I also hope that manufacturers can find out the reasons and give the majority of car owners a clear explanation. After all, word-of-mouth is established for a long time and will affect the space for future development. We will continue to pay attention to the follow-up official statement and handling situation.

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