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Car owners are dissatisfied with maintenance fees full of wreaths to protect their rights! Tesla responded

2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)10/11 Report--

At the Shanghai auto show held in April, Tesla in Henan Province advocated that the woman climbed to the roof of Tesla's car and accused Tesla of brake failure. The owner was then taken away from the scene and placed in administrative detention. This radical way of safeguarding rights is not desirable, female car owners also reflect on their own behavior of safeguarding their rights, and said that they will safeguard their rights in a reasonable way. Since then, in a number of large and small auto shows held in China, few car owners have defended their rights in this way, but offline rights protection still occurs from time to time.

特斯拉车主摆花圈维权

According to media reports, a Tesla car owner in Shenyang, Liaoning province defended his rights outside Tesla's service store, with many wreaths placed in front of the vehicle. The owner of the rights-safeguarding car said to his husband that the vehicle inadvertently entered the water due to personal reasons and wanted to repair it at his own expense. After negotiating a price of 16000 yuan with the Tesla store, the owner towed the vehicle from 100km away to the store. After arriving at the store, the staff said that many routes in the car needed to be replaced, and the cost was 70,000 to 80,000. Mr. Xiang was dissatisfied with the cost. Tesla's staff replied a day later that they only needed to replace two lines, but they needed to test the batteries and motors, and the cost was still 70,000 to 80,000.

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In response to this incident, Tesla responded to Sina that the real situation is not like this. Tesla said that the vehicle in the video is a flood blister car in Zhengzhou, Henan Province, which has been fully insured by the insurance company, and then the car has been introduced into the market. After the Shenyang car owner bought the car, he went to the store for maintenance half a month ago, and the store initially quoted more than 6W yuan, but the actual maintenance may be more than that, and the car owner is only willing to pay more than 1W yuan. Due to improper maintenance of blister cars, there will be great security risks in the future, and the stores will not be able to meet their low-cost maintenance demands, so customers began to use the way shown in the video to protect their rights outside the stores, trying to force Tesla to compromise and repair. Tesla said that at present, the local police station has been ordered to stop it at the scene many times, and has summoned this person to the police station twice to admonish and educate.

Generally speaking, the bubble car is indeed much cheaper than the new car. The price of the 2020 Mercedes-Benz C-Class is 156000 yuan, the 2020 Audi Q3 is 140000 yuan, the 2020 Audi Q5L is 170000 yuan, the 2020 Buick Yinglong is 33000 yuan, and the 2017 Mazda 3 Angela is 31000 yuan. However, although the price of the bubble car is attractive, there are many safety risks in itself. After the vehicle is soaked in water, the phenomenon of short circuit failure may occur in the electronic components and wire harness in the vehicle, which may be hidden faults such as airbag failure, brake failure and flameout while driving, which may increase the hidden danger of driving safety. Therefore, the bubble car is cheap, but in the event of failure, the cost of subsequent maintenance is not low at all.

At present, the rights protection car owners have not yet responded to Tesla's response, so if what Tesla said is true, then the car owner's approach is indeed controversial. In addition, from the perspective of the rights protection incident alone, the way of safeguarding the rights of car owners is also inappropriate.

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