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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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Recently, Mr. Wang, an owner of the Great Wall, told the media that the Euler White Cat he bought in April had a mileage of 360km, but found that the car was fully charged and showed a mileage of only 351km. Mr. Wang said that he had contacted the 4S store many times and went to the store for testing, but the 4S store had been saying that he could not find the reason and had been asked to upgrade the system. The car owner said that he could not agree with the practice of 4S, saying: "there is something wrong with the newly bought car. I don't even know the cause of the malfunction. What's the use of upgrading?" In addition, I have also contacted the Great Wall Euler manufacturers, but the other side said to find the dealer 4S store to deal with.
In response to this matter, the Great Wall Euler 4S store after-sales staff said: the customer reflected the situation, after testing found that the vehicle needs to be updated, but the customer has not yet agreed to this solution. When asked why the system needed to be updated just two days after the new car was picked up, the after-sales staff explained: because the electric control system designed by the electric vehicle is more complex, and the system version is also updated irregularly, so the vehicle system needs to be updated to the latest state before testing and testing can be carried out. If the customer questions that there is something wrong with the battery, the store can also detect it. In addition, some media contacted Great Wall Euler for this matter, and the customer service of the manufacturer said that the owner's complaint needs to be solved with the local dealer. At the same time, the customer service also said that it had never received similar complaints about mileage.
However, it is worth noting that from the relevant complaint platform, we can see that there is a problem of "incorrect mileage" in the Eulabai cat of the Great Wall, which is similar to that reflected by Mr. Wang, and there are also many car owners on the complaint platform who posted a post saying: "there is a serious discount for vehicle driving, the target is the life of the 360km, and if you don't get to the 100km, you have to recharge." In addition, some car owners reported that in addition to "mileage is not allowed", there are also "the vehicle charging time is not in line with the official propaganda, 20%, 80%, only 40 minutes, but it actually takes an hour or two, which is all false." Wait for the question. At present, there is no official response to Mr. Wang's report that there is a false mileage of the Great Wall Euler Cat. We will also continue to pay attention to the follow-up situation.
It is understood that the Euler White Cat was officially launched on July 15, 2020, and was built on the Euler ME platform. In terms of appearance, the overall design of Euler R2 is relatively round, with a large area of mesh decoration on the front face and the addition of rounded rectangular headlights, daily lights and other design elements, positioning as a pure electric minicar. The new car has launched two life-lasting versions of NEDC under comprehensive operating conditions, 360km and 401km, with a subsidized price of 75800-88800 yuan.
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