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Recently, Wei Lai owner "Xi Ya" posted on Wei Lai official APP: "The whole thing has been communicated for more than 20 days, tired, reconciliation or forget it!" However, even if you go through legal procedures, you have to give users a true survey feedback and statement.

According to the owner's self-statement, October 8 in the early morning in Luoyang, Henan called remote power-on service, at 11:00 a.m. when the door opened found alcohol in the car, co-driver seat has vomit marks, foot pad has vomit, the owner suspected that staff use customer vehicles to pull people. The details are as follows:

In response to this matter, Wei Lai staff responded in the comment area,"Wei Lai should bear full responsibility for this matter, the negligence of internal management, the quality of service of the commissioner is the key to bring you a very poor experience this time." At the same time, Wei Lai staff apologized to the owner,"willing to compensate for the trouble caused to you with great sincerity, but similar to the new car plus tens of thousands of yuan in cash or return car plus 200,000 cash scheme, really let us very difficult." It is understood that Wei Lai Henan staff said they can apply for a new car and personal compensation of 10,000 yuan privately resolved, but the owner refused.

According to the compensation scheme provided by the owner, Scheme 1 is to change the car, including changing the new car with the same configuration, and compensate 70,000 yuan in cash and 100,000 points, etc. Scheme 2 is to return the car, including full refund of the car payment (including down payment and loan part), cash compensation of 200,000 yuan, and provide scooter service at the same time.

As for the proposed compensation of 200,000 yuan, the owner also gave an explanation: "Everyone has seen the figure of 200,000 yuan. Some people have really calculated how much money I finally got. I have refunded my down payment and repaid the loan of more than 260,000 yuan. The compensation is more than 200,000 yuan, totaling more than 460,000 yuan. The price of the original car is 468000 yuan. The other insurance and other 25,000 yuan are included. When the car is returned to Wei Lai, I still have to return the remaining 200,000 yuan. I just get back the 260,000 yuan I have already paid to Wei Lai. I don't want the 25,000 yuan insurance car anymore. Refunding me is just a small loss!"

From the comments of netizens, many netizens think that Wei Lai as a new force brand, such a thing proposed to change cars + compensation has been good. There are also netizens think, do not according to the noisy distribution, suggested through legal means to solve. The owner also said on the NIO APP that next week will take the legal path, how the court judges how to enforce.

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