AutoBeta(AutoBeta.net)11/02 Report--

Not long ago, the polar krypton 001 car owner issued a joint statement event caused netizens hot discussion, the reason is spent 10,000 yuan optional EC sky curtain, and polar krypton propaganda when there is serious inconsistency, think there is misleading consumption, ask the official to give a reasonable explanation. On November 2, Krypton officially issued a statement on the matter, as follows:

According to the official explanation of Polar Krypton, the EC light-sensitive sky curtain equipped with Polar Krypton 001 adopts sky blue EC solid-state electrochromic glass, which has met the demand for mass production, but the suppliers of other colors are still under development and currently do not have the conditions for mass production delivery. Simply put, if the user does not want the blue EC light screen, the official can help the user cancel, while bearing the material loss of canceling the EC light screen.

Event review: On October 25, the owner of Polar Krypton 001 made a "joint statement". The statement showed that the owner of Polar Krypton 001 claimed to have spent 10,000 yuan on the optional EC sky curtain. The EC sky curtain of the real vehicle was seriously inconsistent with the legend and demonstration animation of the official propaganda. He believed that there was misleading consumption and asked the official to give a reasonable explanation.

The statement quickly attracted official attention, and Krypton officials responded to it, inviting owners to visit the factory and experience the EC skyline. If the owner still can't accept it after the experience, you can contact the corresponding customer service personnel to communicate with the follow-up matters. It is worth noting that the optional price of EC light-sensitive sky curtain displayed in the current Krypton app has been reduced from 10000 yuan to 6000 yuan, and the publicity copy and pictures of EC sky curtain on official website have all been modified to blue sky curtain. Polar Krypton said that the follow-up will strengthen the owner's understanding of this configuration by allowing the owner to experience the EC sky curtain personally.

The official release statement for the optional modification of the polar krypton 001 EC light screen, if the owner does not want the blue EC light screen, can directly apply for cancellation, perhaps the most direct and simple way to solve the product dispute, but whether the owner will accept this solution, it is not known at present.

According to the latest official data, the polar krypton 001 has been delivered in batches since October 23, with 199 new cars delivered in the first week.

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