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There was another accident at the Mercedes-Benz 4S store, this time at the Wuyue Star Emblem 4S store in Dongying, Liaocheng, Shandong Province. without knowing it, the owner bought a Mercedes-Benz E300L with a replacement engine at nearly 500000 of the price of the new car. The 4S store admitted that the car had changed its engine, but at the beginning it did not inform the owner that there was nothing wrong with it.

In June 2017, Ms. Li, introduced by a friend, bought a Mercedes-Benz E300L from a Mercedes-Benz 4S store in Dongying Wuyue Star Emblem. Her more than 500,000 E300L was found at the end of 2018. It has been repaired many times in early 2017. What is even more exaggerated is that the car has also changed its engine.

In other words, Ms. Li bought a second-hand car with a replacement engine at the price of a new car. Dongying Wuyue Xinghui Mercedes-Benz 4S store admitted that the car had changed its engine, but explained that the introducer had been informed at that time. The car owner sued the 4S store, but the other party still ignored the matter and called Ms. Li "not a normal mind" during the negotiation. How is this going on?

According to the owner, Ms. Li, she wanted to buy a Mercedes-Benz E300L, but there was no existing car in the nearby 4S store. Under the introduction of a friend, she went to the Dongying Wuyue Xinghui Mercedes-Benz 4S store in June 2017 and bought the Mercedes-Benz E300L for 498800 yuan. Then at the end of 2018, I went to the Oolong Mercedes-Benz 4S store in Liaocheng for repair. it was found that the so-called "new car" had many inspection records and claim records in January, February and March 2017, and the engine had been replaced.

In other words, the owner bought the car after many repairs and replaced the engine at the price of the new car, but the owner said he did not know it was a used car. For the pre-sale replacement of the engine, Dongying Wuyue Xinghui Mercedes-Benz 4S store does not deny, the explanation given, has already informed the introducer at that time. However, the owner said that before buying the car, she had repeatedly asked the 4S store if there was a problem with the sale of the car, but the other party did not inform the vehicle maintenance record. The owner also believed that she was present on the day of the purchase, and the 4S store knew that the car eventually belonged to Ms. Li, so she had the right to be told the truth.

In a negotiation, the sales manager of the 4S store said confidently that there was nothing wrong with selling a Mercedes-Benz E300L with a replaced engine at the price of 498800 yuan for a new car, and that it was the owner's own choice. as for the time of the transaction, the customer was not informed that the vehicle had changed the engine, because he had informed the "middleman" who brought her to buy the car.

(reporter) 498800 yuan, this replacement engine is actually bought at the original price?

(sales manager Dongying Wuyue Xinghui Mercedes-Benz 4S store) Why not this? Then why do you have to give a discount? Why do we have to get a discount on new cars?

(reporter) what you said is illogical.

(sales manager Dongying Wuyue Xinghui Mercedes-Benz 4S store) how to call it and logic? A discount is called logical?

(reporter) do you think normal people will use the original price to buy a car with a changed engine?

(sales manager Dongying Wuyue Xinghui Mercedes-Benz 4S store) everyone has his own choice, this does not have to take normal people's thinking, what is normal, what is abnormal.

(Ms. Li Liaocheng Donga County Mercedes-Benz owner) you mean I bought a car to change the engine, I am not normal?

(sales manager Dongying Wuyue Xinghui Mercedes-Benz 4S store) it's not that you're abnormal.

According to the sales manager, the 4S store has no obligation to inform customers about the vehicles?

According to the Mercedes-Benz 4S store, at that time, the car owner did not give the money directly to the 4S store, but to the middleman who brought her to buy the car, and it was also the middleman who commissioned the Mercedes-Benz 4S store to issue an invoice for Ms. Li, but anyway, it was Ms. Li who bought the car and sold the car at the Mercedes-Benz 4S store. Is it reasonable not to inform consumers about the car because of the existence of "middlemen"?

After the negotiations were fruitless, the owner of the car has filed a lawsuit with the court.

For this matter, some lawyers believe that the vehicle invoice is the owner himself, and there is a relationship between consumers and operators, and the 4S store has the obligation to inform the owner of the vehicle. If there is fraud in the 4S store, the owner can take the form of litigation and ask the 4S store to return one to three.

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