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According to Electrek, Tesla is suffering from a wide range of application service disruptions, causing car owners to be unable to connect to their cars through APP. At present, Tesla owners in the United States and Canada are facing a complete disconnection to the application, and then European market and Asian car owners also report that they are unable to connect their vehicles.

It is reported that on the evening of the 19th, car owners reported that there was an error in the APP HTTP 500. Due to the inability to connect to the Internet, some car owners even said they were locked out of the car for up to five hours. In addition, according to the monitoring website Downdetector, about 500 users reported that they encountered Tesla App server failure at 04:40 EDT on the 19th.

In response, Tesla CEO Musk said on the social platform that "a configuration error caused network traffic overload and car owners were unable to connect to their cars." "I am sorry, but we will take measures to ensure that such incidents do not happen again," it said.

It is understood that Tesla App is an important part of Tesla's car owner experience. The mobile phone can be used as the key to open the car door and start the engine. Users can operate many car control functions through mobile phone applications. Although Tesla has also equipped each car owner with a physical key card as a spare, and is allowed to use mobile applications to open the vehicle when the phone is separated from the network server after the relevant settings have been made in advance, but many car owners are not in the habit of carrying card keys with them. after Tesla's server downtime, a large number of car owners were locked out of the car.

It is worth noting that it is not the first time that Tesla's server has been down. In September 2020, some car owners reported that Tesla could not unlock it and was locked out of the car. No one answered the emergency road rescue call for nearly two hours. Another owner left a message saying: "I left the keys of the car in the car. Now I am in trouble and are waiting for road help." In April 2018, many car owners reported that Tesla App had experienced a long downtime. At the time, Tesla said that the company was indeed carrying out some planned maintenance, but it took longer than expected, resulting in App downtime, which lasted for several hours.

In response to Tesla's APP outage, Ford North American Product Communications Manager Mike Levin (Mike Levine) said on Twitter: "with the blessing of Ford's SecuriCode function, you can never be locked out of your car." You know! " Below the tweet, Mike Levin retweeted a photo of the US president test-driving the Ford Fmur150 Lighting, with a white arrow marked somewhere in the door frame, where the Ford SecuriCode is displayed.

In addition, Zhou Hongyi, chairman of the company, forwarded Weibo saying that Smart Netflix cars must be connected to the cloud servers of car companies and driven by constantly uploading driving status data and receiving remote instructions. This time, the impact of the car owner's failure to open the door may not be great, but if hackers organize network attacks, it may threaten driving safety and personal safety.

With the rapid development of smart cars, the intelligence of smart cars provides convenient and fast vehicles for many users. Similarly, relying on a mobile phone can easily operate multiple functions of their own vehicles, which is indeed very convenient and cool. However, intelligence is based on the existing foundation, and you should have the habit of carrying physical keys at any time. When faced with server failure, your car will not be affected.

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