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A group of Euler good cat owners who originally shared the interior recently felt cheated. After picking up the car, the sisters found that their purchased models did not support the carplay function associated with mobile phone entertainment, so they found the manufacturer 400 complaint, after getting the manufacturer's reply that they could not add this function, so they decided to do it themselves, trying to enter the car system to lift the restriction of this function, who knows that they found another "core" secret.

The owner said that the Qualcomm 8-core CPU chip of the original product promotion material claiming that the Euler good cat car system was replaced by an Intel 4-core released five years ago, and the matter was exposed on the Internet.

On the promotional page of a product introduction provided by the owner, the following description was made in the "Qualcomm Professional Vehicle Intelligent Service Platform":"Qualcomm quaicomm professional vehicle intelligent service platform with 8 kryo CPU processing cores", thus achieving "3 times higher overall performance than the previous generation platform, and rapid deployment of efficient AI, autonomous driving, intelligent vision integration and vehicle networking infotainment products".

When the owner called up the CPU information, he found that this was an old Intel 4-core A3940 chip released in 2016, not the Qualcomm 8-core CPU referred to in the official website and publicity materials. The two had a large difference in core number and performance, which was inconsistent with the official publicity materials.

Pointing out this problem more and more owners, on November 10, the manufacturer updated the official website above the introduction information, the owner said, the official website deleted the relevant instructions about Qualcomm chips, this move is quite strange.

On November 22, Euler Good Cat officially made a statement among the owner community. "The Euler good cat model currently on sale will be launched in November 2020, and the car has not yet been equipped with Qualcomm 8-core chips." In the planning, this configuration was originally intended to be carried on future models."

For this reason, the owners concerned will be given an equity package worth 7200 yuan, including a willingness to provide free carplay and car functions under development, an extension of two years of free entertainment traffic package, and compensation for the lifetime warranty of the first owner.

In this announcement, it was confirmed that the publicity materials referred to by the owners were false and willing to compensate for it, but Euler Good Cat interpreted this as "to be carried on future models."

With this expression of "Please calm down your anger", the owners of Euler's good cat seem to not accept this treatment result, some owners point out that the chip car can not be replaced: first of all, financial compensation to make up for the loss of the smart car as a result of buying a mentally retarded car; secondly, provide a lifetime warranty for the whole vehicle to comfort the cheated heart. As for the refund of one to compensate three,"this is too lazy to pull, return the car everyone trouble."

Due to the impact of the epidemic, the chip industry delivery is extremely difficult, there are also chip sellers take advantage of the opportunity to hoard speculation, market supervision departments have been a number of high chip prices sellers have been punished. In the automobile sales industry, it has also been affected by the shortage of chip supply, no new car can be sold, some automobile brand dealers prefer to recycle used cars within one year according to the invoice price, and there is also a Hangzhou Mercedes-Benz dealer who offers the recycling condition of "invoice price can be negotiated upwards". There are also car brands that have revealed to the automotive industry that nearly 30% of orders for new models under their brands have not been delivered due to chip problems.

In this case, Great Wall Euler wondered whether there was a shortage of such chips and the possibility of using other chips instead, or whether, as the announcement said, the promotional materials described a future feature. From the perspective of market supervision, consumers make consumption decisions according to product publicity materials and professional introduction of sales, and they should also deliver the same products. If you find that the goods are not right, then of course it is to convey false information to the consumer. Although it is not a key parameter, it is also part of the product promotion package, and the consumer deserves corresponding compensation. Whether it is due to changes in actual production, the publicity material has not been updated, or it is only a false publicity project from beginning to end, the consumer is not at fault in this process, and the producer should ensure the accuracy of the publicity material.

In this regard, another female rights owner to interview the media statement: Most of our female car owners do not understand cars, no brain rush face value, but you say the most understand women, and then think the female car owner silly money is wrong, we do not understand, but cheated me money, we certainly do not agree!

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