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Recently, Ola car, which calls itself a "car brand that loves women more", was pushed to the forefront by a group of little sisters, because the chip carried by the Oula cat machine system was pointed out to be incorrect, and the promotional materials showed that the Oula cat carried Qualcomm 8-core CPU, while in fact it carried Intel 4 core, causing dissatisfaction among many car owners and initiating collective rights protection. In response to this matter, Euler Automobile has issued several statements, but still has not been forgiven by the car owners, at the same time, some media articles are suspected to be whitewashed, many car owners are angry about this, and have commented and condemned it.

A few days ago, an automobile media released an article entitled "Euler clarifies the chip incident, the compensation scheme is approved by users, and then the benchmark is sold". The article expounds several comparative views and has aroused heated discussion among many car owners. According to the article, after looking at the materials reflected by users, the media showed that platforms such as Euler APP wrote a paragraph saying, "Eula cats adopt the brand-new Qualcomm Qualcomm professional vehicle intelligent service platform", causing Eula cats to carry Qualcomm 8-core CPU. However, from a lawyer's point of view, take this sentence seriously, Ola good cat did not say that the car chip is equipped with Qualcomm 8-core CPU.

However, the promotional materials exposed by car owners show that, in fact, the promotional content is "Ola good cats adopt the brand new Qualcomm Qualcomm professional car intelligent service platform, with 8 KryoCPU processing cores, 1 Qualcomm Adreno 640 GPU GPU and 1 high performance Hexagon ™6 DSP digital signal processor". Obviously, what the media described was only the first sentence of the propaganda content.

Under a user complaint, Euler responded: "the interior of the 'intelligent service processing platform' described in the configuration table uses Qualcomm's communication module, the specific model is MM9628." The chip of the car machine system, Ola good cat has been using Intel chip since it was put on the market. " The media said in the article that regardless of the authenticity of the reply, Euler cars have always been equipped with Intel 4-core chips, how can they be parsed and considered to be Qualcomm 8-core CPU?

On November 22, Euler Automobile responded to this: the Euler cat model currently on sale went on sale in November 2020, and the car has not yet been equipped with Qualcomm 8 core chips. In the plan, this configuration was originally scheduled to be carried on future models. Euler Motor said that it was eager to tell users the good news, but did not expect to cause trouble to users, good intentions to do bad things. To this end, Euler Automobile proposed a solution: to give 7200 yuan worth of rights packages to the relevant car owners, including a willingness to provide free carplay and car functions under development, a two-year extension of free entertainment flow packages, and compensation for the first car owner's lifetime warranty.

In response to Euler's statement, the media said: the incident has come to an end. Great Wall, which has always been known for its excellent after-sales service, is no exception this time. From the pickup truck gun drag hook incident to this Euler car, we can see the responsibility of Great Wall Motor, from clarifying the facts and eliminating misunderstandings to offering compensation voluntarily, which has also won the recognition of users.

However, in the comments section of the article, the car owner mercilessly denounced the media author for having no bottom line: "I don't agree with this compensation plan at all. Don't beat it. We're still defending our rights." and "who agrees? can he represent all the good cat owners?" , "We are still in the process of safeguarding our rights, so we are represented in this way", "I am the owner of the car, I do not recognize it, why represent me", "this white washing platform is far-fetched, I do not agree with Euler's explanation, nor do I accept an apology", "dare to write anything, but also after-sale benchmark" …...

At present, most car owners do not agree with Euler's latest statement, requiring Euler to recall related products and install chips in accordance with publicity promises. It is learned from the car quality network that at present, the number of complaints against Ola good cats is increasing significantly, and the complaints mainly include sales fraud, non-fulfillment of promises, and so on. According to the ranking of complaints over the past month, the number of complaints against Ola good cats has reached 425, which is much higher than that of other brand models. This month, the new "complaint king" should be Ola good cats. At present, Euler Automobile has not made any further response to the requests and questions raised by car owners.

According to the data, Euler is a new energy car brand launched by Great Wall in August 2018, calling itself a "car brand that loves women more". At present, Euler brand models on sale include iQ, good cat, black cat, white cat four products, its product matrix covers A class, B class, as well as compact SUV products. At the Guangzhou Auto Show, Euler unveiled two new cars, Lightning Cat and Ballet Cat, which are different from those on sale. They adopt a retro design style, and their round styling is in line with the consistent design style of the Euler brand. It is also in line with the consumption target products of female consumers.

Wei Jianjun, chairman of Great Wall Automobile, has set a goal: Eula will achieve global production and sales of 1 million vehicles by 2023, surpassing Tesla to become a globally influential electric car waist price brand. Data show that Euler sold a total of 97966 vehicles from January to October 2021.

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