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There are many car buying routines. Now it becomes more and more difficult to buy a good car that suits your heart. This is not true. Hangzhou owner spent 239,800 yuan to buy a high-equipped model, but it became a low-equipped model installed by 4S shop. The high-equipped model changed to a low-equipped car. The price did not decrease at all. What is going on?

According to Xiaoqiang hotline report, last month 23, Mr. Wang bought a GAC Chuanqi M8 in Hangzhou Zhongqi 4S shop, because the owner more valued configuration, so chose GAC Chuanqi M8 premium version, the guidance price is 239,800 yuan, in the whole model, belongs to the second top matching. However, only two days after the new car was opened, it was found that the top-equipped GAC Chuanqi M8 was a modified low-equipped model in 4S shop. The price of the low-equipped model was only 179,800 yuan, but there were more configurations.

According to the official website configuration display, the premium version standard front head radar, standard segmented panoramic sunroof, standard leather steering wheel, electric folding rearview mirror, but the owner Wang bought this car and did not have this standard, other corresponding items also became single sunroof, plastic steering wheel, manual folding rearview mirror, a number of vehicle configurations and official website display information do not match.

Owner Mr. Wang reflected: Previously did not pay attention to the car purchase contract is displayed on the luxury customized version, but at present found the official website, can only view the luxury version, no customized version, check GAC Chuanqi official website information also shows that there is no luxury customized version of this configuration, the only one is relatively close is the Lingxiu 390T luxury version, is the lowest configuration of GAC Chuanqi M8 model, the price is 179,800 yuan. Mr. Wang believes that the car he bought is the configuration added by the 4S shop itself, but in terms of price, the price of this luxury customized version of the model is consistent with the price of the premium version that the owner wanted to buy before, which is 239,800 yuan.

Compared with the lowest configuration, the owner of this GAC Chuanqi M8 only has some more configurations, the owner pointed out: 360 reversing photography on the car, rear tailgate electric, these extra configurations are installed by 4S shop, at present also do not know whether the installation is the original or modified accessories, 4S shop will be equipped with low configuration car as the second top configuration high-priced sales, this kind of selling sheep head hanging dog meat behavior suspected of fraud, so put forward to 4S shop Two appeals: Either return the car, or change back to the original want to buy the second top with GAC Chuanqi M8.

In this regard, Hangzhou Zhongqi 4S shop general manager said: The owner Wang really bought is not the distinguished version, but the luxury customized version of the show, as for GAC Chuanqi official website only luxury version, there is no customized version of the information, 4S shop general manager also explained: luxury version is just entry model, the original price is 179,800, that is, the lowest configuration, luxury version is on this basis store end upgrade.

For 4S shop self-modification, and also raised 60,000 yuan, also did not inform is self-modification, the purchase contract also only printed floor this item mark, other installation configuration is not indicated in the contract, the owner questioned the store such behavior is intentionally misleading. The general manager of 4S shop responded that there were loopholes in their work service and contract, but insisted that the owner already knew that it was a customized model in the process of purchasing the vehicle, because the invoice issued after payment was explained. The invoice issued by 4S shop showed more than 170,000 invoices, and the rest were decoration invoices, so there was no misleading.

The owner, Mr. Wang, did not agree with this explanation. The owner explained that he was negligent. He himself wanted to buy a high-equipped model, but the 4S shop gave an additional low-equipped model. This was fraud. As far as Mr. Wang said, the general manager of the 4S shop continued to explain that this was normal business behavior. There was no secondary car sales and no potential safety hazard. Therefore, he denied the fraud in Mr. Wang's mouth, but admitted that there were deficiencies. For example, the sales consultant did not make corresponding express when introducing the product and there were defects in the service. For this reason, as a service provider, he was willing to give the owner three years of free maintenance and a certain amount of cash as compensation, but the owner's request was to return the car or change to a premium version of the model.

In response to the above situation and the appeal put forward by Mr. Wang, a lawyer in Hangzhou pointed out that consumers enjoy the right to know, and automobile salespeople do not fully fulfill the right to know. If there is a major misunderstanding between both parties that causes the contract to be unable to perform and causes economic losses to the owner, they can apply to the court to cancel the original purchase and sale behavior, provided that it can be proved that there is a major misunderstanding between both parties. At present, it is difficult for Mr. Wang, the owner of the vehicle, to identify fraud in 4S stores, but Mr. Wang, the owner of the vehicle, can apply for cancellation of the purchase and sale on the grounds of major misunderstanding. Up to now, both parties have failed to reach an agreement, and the market supervision department has been involved in the investigation. In addition, for the behavior of 4S sales shop to modify the model by itself, the manufacturer GAC Chuanqi will report upward.

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