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If you spend millions of yuan on a luxury car, you will be told to replace the core part of the car "engine" in less than 8000 kilometers, and if you want to change the car, you will have to spend another 200000, which is very annoying. Recently, a car owner reflected to the media that he had bought a Porsche with an engine failure, but it was obviously a quality problem of the car. When he asked the 4S store to change the car, the other side said that he had to pay another 200000 yuan in various fees. "

The owner, Mr. Cao, bought a Porsche 911 at Zhengkai Porsche Center in Zhengzhou on April 23, with a price of 1.4 million yuan on arrival, but the car's engine burst less than 8000 kilometers after driving less than 8000 kilometers, Dahe Daily Yu Video reported.

Mr. Cao described: the oil is full of metal scraps, the car is just like a tractor, it makes a "sudden" sound as soon as it starts, and now it dares not drive at all. Then Mr. Cao contacted the 4S store and tested it, and the preliminary test result was an engine fault.

The maintenance plan given by the 4S store is to overhaul the engine. Hao Wei, the after-sales manager of the 4S store, said that the manufacturer's reply was to disassemble the cylinder head, such as unable to accurately understand the cause of the failure if the cylinder head was not opened. Mr. Cao pointed out: the car is newly bought, and the engine has to be changed without first insurance, and then the compensation will be NT $20,000 and the insurance will be extended for three years. This is really unacceptable.

In addition, it is understood that at Zhengkai Porsche, Hao Wei, the after-sales manager, and the technical director both admitted that there was a problem with Mr. Cao's newly purchased vehicle. When Mr. Cao asked whether the failure was related to his driving, Hao Wei, the after-sales manager of the 4S store, responded that it had nothing to do with the driving of the car owner Mr. Cao. Mr. Cao questioned that since it had nothing to do with his driving, it was the product quality of the car. The manager continued to respond: it is true that there is a fault in the engine, but the cause of the fault has not been fully checked, and it can only be confirmed after disassembling the engine. As Mr. Cao does not have authorization, it has not been carried out yet.

Mr. Cao said that the engine is the core component and cannot accept the repair and replacement of the new car, so he put forward a request to return the car. The 4S store said: Mr. Cao needs to pay another 200000 yuan, and the replacement plan is to refund only 1.415 million yuan of the ticket price. The resulting 203504.65 yuan including vehicle purchase tax (including 20, 000 yuan for service, 19055.42 yuan for insurance, 123893.81 yuan for purchase tax, 21500 yuan for decoration) also has to be borne by Mr. Cao himself. The after-sales manager of 4S store said: according to national laws and regulations, if you can meet the return conditions, more than 200,000 taxes and fees are refundable, but Mr. Cao's car currently does not meet the return conditions, so the tax company cannot refund it.

The after-sales manager of the 4S store also said: after the car is repaired, it will be sold as a second-hand car. Mr. Cao said that he spent 200000 on the purchase tax, insurance, interior decoration and 20, 000 yuan of financial services for the car. The implication is that Mr. Cao will have to pay taxes and fees twice if he changes trains. Mr. Cao said he does not understand and does not accept this practice, and the two sides have not reached an agreement at present.

In this regard, Zhang Shaochun, director of Henan Chunyi Law firm, said that all the tax and fee losses caused by car owners returning their cars due to car quality problems should be borne by consumers, and there is a legal relationship between car owners and dealers in the sales contract. If there is a product quality problem, the dealer shall bear the liability for breach of contract. According to Article 577 of the Civil Code, car owners have the right to require them to replace their vehicles or compensate for losses, while according to Article 19 of the provisions on three guarantees of cars, during the warranty period of household automobile products, due to product quality problems, if each repair time exceeds five days, consumers should be provided with spare cars or reasonable compensation for transportation subsidies.

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