AutoBeta(AutoBeta.net)12/26 Report--

Auto industry concern query car quality network learned that as of December 26, Eula cats received a total of 1138 complaints from car owners, a record high for the month. If nothing happens, Euler good cat will once again win the first place in the list of complaints.

On December 9, Euler issued a statement for the third time in response to the "Euler good cat machine chip does not match the publicity" incident. Euler Motors said in a statement that it deeply apologized for the trouble caused to Euler cat owners by the promotion of the "coffee intelligent car control system" on Euler's official website. After the incident, Great Wall Automobile attaches great importance to it and has asked the Euler brand to verify and correct the content of the official website, and give a satisfactory answer to the majority of car owners.

Euler Automobile gives the latest compensation plan for the incident that "the car chip does not match the propaganda": 1. Euler good cat owners decided before December 31, 2021: give away 7200 yuan worth of rights and interests package. 2. The owner of the Euler cat car who picked up the car a few days ago and decided under this announcement will enjoy the following rights and interests on the basis of the rights package of 7200 yuan: (1) the first car owner will upgrade from the three electric lifetime warranty provided in the rights package to the lifetime warranty of the whole vehicle; (2) the first car owner shall enjoy the charging right of 10000 yuan.

Officials said that "will give a satisfactory answer to the majority of car owners", so will this compensation plan make car owners satisfied? Since December 9, there have been continuous complaints about Euler cats, reflecting the owners' disapproval of the Euler car plan. During this period, some Euler owners issued a statement entitled "Ola good cat owners on the Great Wall machine chip fraud". The owners said that the rights plan had not been communicated with the car owners and had not been approved by most car owners. In the statement, the Euler owner asked Great Wall to face up to the owners' demands and disclose the truth of the incident, while Great Wall executives should explain the cause of the incident face to face and publicly apologize to the owners in the mainstream media. In addition, the Ola good cat has been listed in Thailand and will soon be launched in the UK. It is known that the Thai version supports carplay functions, and the British local publicity is also carried out according to the Qualcomm 8155 chip, requiring the Great Wall to release the specific chip model of the overseas version of the Ola good cat car machine.

In the circle of friends, some car owners even wrote "an open letter to Mr. Wei Jianjun of the Great Wall". The owner described in the letter that as the owner of GT, a good Ola cat, he had completely experienced the incident of "changing the core door" from booking the car on October 31st to picking up the car on November 30th.

The car owner said in the letter that after the "core door" came out, he consulted a lot of materials for this purpose, and also saw a lot of propaganda content at home and abroad, but found that the Intel chip did not have any fatal defects and fully met his daily needs. finally, he resolutely picked up the car on November 30th and has traveled 1800 kilometers so far. I always feel satisfied with the compensation rights and interests given by Euler, but when can it be realized, and why must an agreement be signed? It is ridiculous to sign an agreement for compensation and gifts. I can accept compensation from Great Wall Motor, but I can never accept being forced to sign an agreement or even change a contract. The car owner said that I do not want to advocate a return of one to three, but really do not force us car owners who originally did not advocate refund to the road of litigation. Finally, the owner said, "I hope the Great Wall Euler will do better and better and sell more and more." As far as I am concerned, the market share of good cats is higher, the value preservation rate of vehicles will also come up, manufacturers will be able to make money, and the services they will be able to provide in the future will become better and better. This is a virtuous circle.

So far, since Euler issued a statement on the 9th, neither Euler nor Great Wall has responded to car owners' questions, and this problem-solving attitude is the last thing car owners can accept. On the official Weibo, Euler Motors still publishes daily publicity, but the comment area is basically closed, directly choosing "autistic" when questioning car owners.

According to the latest figures released by Great Wall Motors, Great Wall car sales fell 15.65 per cent in November from a year earlier to 122510 vehicles, of which the Euler brand rose 39.20 per cent to 16136, while Eula cats sold 8855 vehicles in November, up 12.9 per cent from the previous month. The owner said that BYD's sales said that the dolphin was defeated by the good cat's appearance, and I hope the Great Wall will not be defeated by the good cat as well.

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